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August 2023 by Hannah Carroll-Altman
Crew Carwash broke the back windshield wiper off my car. They required that a collision/body shop provides a quotation. I called Lafayette Auto Plus, and the rep scheduled an appointment for a free estimate at my convenience. I was in and out in fifteen minutes.They sent the quotation directly to Crew so I didn’t have to sort out the money through either the Carwash folks or the body shop — this made things so smooth for me.Everyone I spoke to was incredibly nice, but Danny went above and beyond for me. He kept me in the loop on the claim status with Crew and ordering my parts, and the repair was done in less than half an hour. Everything was perfect, the wiper is beautiful, and I couldn’t be happier.I truly hope I don’t need a body shop again in the future, but when life happens, I’ll absolutely be visiting Lafayette Auto Plus again. If you’re reading this review, you’re probably looking for a good collision shop, and I can’t recommend this shop enough. 5/5 stars.
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August 2023 by Hannah C.
Crew Carwash broke the back windshield wiper off my car. They required a collision/body shop provide a quotation. I called Lafayette Auto Plus, and the rep schedule an appointment for a free estimate at my convenience. I was in and out in fifteen minutes. They sent the quotation directly to Crew so I didn't have to work directly with either the Carwash folks or the body shop -- this made things so smooth for me. Everyone I spoke to was incredibly nice, but Danny went above and beyond for me. He kept me in the loop on the claim status with Crew and ordering my parts, and the repair was done in less than half an hour. Everything was perfect, the wiper is beautiful, and I couldn't be happier. I truly hope I don't need a body shop again in the future, but when life happens, I'll absolutely be visiting Lafayette Auto Plus. If you're reading this review, you're probably looking for a good collision shop, and I can't recommend this shop enough. 5/5 stars
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July 2023 by Sebastien Bush
Outstanding Customer Service! They went above and beyond by directly coordinating with the insurance company, ensuring a seamless process. My car was repaired efficiently within a week, showcasing their commitment to timeliness without compromising on quality. The meticulous workmanship left my vehicle looking as good as new. Additionally, they detailed the inside of my car and even provided a voucher for a complimentary car wash, adding an extra touch of thoughtfulness to their service.
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June 2023 by Ileen Gomez
I cannot express how THANKFUL I am for Lafayette Auto Plus! They are friendly and efficient! I definitely recommend them for any repair! So if you need work done PLEASE go support their local business! I am including before and after pictures so you can see the amazing work! Andres was the gentleman who helped me through the whole process and he went above and beyond!! I definitely appreciate him and the whole team at Lafayette Auto Plus!! From the bottom of my heart MUCHO GRACIAS!!!
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June 2023 by Erica Mitchell
Excellent customer service. The repair took a bit longer than expected (to no fault of Dan or Lafayette Auto Plus) thanks to Mazdas sensors, but I do appreciate Dan making sure it didn’t leave his lot without recalibrating the sensors and ensuring it was safe to drive . Repair to the back bumper was done perfectly. I highly recommend Dan and his crew!Service: Body & Trim
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May 2023 by Ali Bramson
I brought my car by the morning after backing into a concrete pillar. The guys at Lafayette Auto Plus walked me through all the steps for getting a repair, even navigating insurance (which I called from their shop) and getting a rental car while it would be in the shop. They were very communicative about the process and what to expect. I never felt uncomfortable or taken advantage of. It took about 3 weeks for everything to be done but mostly just because some parts were on back order. The whole process was made super easy and I am happy with how my car looks! Can’t tell anything happened!I’ll also add that I had off market door edge guards that don’t seem to be available anywhere. I have no idea where they came from originally and insurance wouldn’t cover it for the side I got fixed. I bought new different ones from the dealership and the guys at Lafayette Auto Plus installed them on all four doors and helped me submit the paperwork to insurance to get reimbursed! I’m super appreciative for how helpful and nice everyone is there!Thanks Daniel, Andres, and everyone else at Lafayette Auto Plus! :)
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May 2023 by Anna Vaughan
Safelite took my car here without my consent they damaged my car even worse than it already was. There is bondo and weld wire sticking out EVERYWHERE on my 2020 vehicle after the owner himself told me there was no bondo on my car. They will probably reply a really rude response and say it was because safelite didnt pay them enough or that i never came here because it seems thats what they do on other bad reviews but DO NOT BRING YOUR CAR HERE! It will come out worse than it came in.Edit: my car is at another body shop being ACTUALLY fixed this time and my car has already started RUSTING because these guys did NOTHING right. I literally called these people and they said they primed it AND tried to tell me it couldnt be painted even though there was paint there prior to my windshield ever even coming out of the car. There was also a random piece of metal stuck underneath my cowel into the weld while it was still hot...why? NO IDEA! When a REAL body shop touched it this piece fell right off. Thank god i knew what to look for because they clearly didnt think i would. Had i drove around this thing it would have fallen off and rattled like crazy....these guys are a joke do not bring your car here. I included another photo of the rust as a result of this sad excuse for a body shop, cant even do a simple weld.Service: Welding
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May 2023 by That DSG Mach 1
Brought my truck in to have a new bedside put on do to rust. Got my truck in and out within a little over a week. They kept me informed throughout the process and the job came out looking fantastic and exceeded my expectations.Service: Body & Trim
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May 2023 by Kayla McKinley
Excellent service. I've used this body shop 3 times in the last 6 months (hit 2 raccoons and had a deer hit me) everytime I've used them they have been polite professional and honest. They have been quick to get my vehicle to me and have always stuck to there word. I highly recommend them for any auto body needs. They do great work and my car looks fantastic now!Services: Painting
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March 2023 by Kirstin K.
Ivan and Daniel did an amazing job repainting my entire car. My previous paint job caused a lot of stress for them but they made it look absolutely perfect. I will always bring my car back to them. Thank you so much!
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February 2023 by JEB
Went here after being T boned in my Expedition. They handled all of the paperwork and dealing with my insurance, which was a VIP type experience compared to other shops. When it was done I was amazed at the quality of the work. It's one think to paint a car well but it's a whole other level to paint it so you can't even tell the accident occurred. I have a silver metal flake paint which I assumed would make the repairs visible. It was a flawless match with the rest of the truck. They went a step further and had it checked out by a mechanic to make sure everything was safe to get in the road and found a pre existing wheel bearing issue. Great experience with a very skilled staff. These guys are the place to go!
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December 2022 by Suzanne Doucette
Lafayette Auto Plus is awesome! They fixed my car super fast, it looks amazing, and it only took 2 days. The price was fair, and they did great work. Not only that, they also detailed the inside of my car and painted my sensors for free! You can't even tell there was any damage. I would recommend them to everyone!Service: Body & Trim
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November 2022 by Nancy Magallanes
If you are in an accident go to them! Hands down best services! When my daughter and I got in an accident they made this process so easy. I would recommend if you are in an accident go to them! They will take good care of you and your family car! Talk to Andres!Services: Welding
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October 2022 by Sudeep Dave
When I saw the score based on reviews I must admit I was skeptical. Unlike an Amazon review with a 5.0 score and 100,000 reviewers, I wondered if this was too good to be true. But the number of review was reasonable and most importantly they weren't years old they were from recent customers and seemed sincere. Before asking Lafayette Auto Plus Collision Repair, I did ask the dealership for a quote and then elected to also ask the team at Lafayette Auto Plus Collision Repair. Their quote was significantly less than the dealership and they could accommodate my repairs sooner, a month sooner than the dealership. I picked up my vehicle today they had completed the task superbly thus the 5 stars. I was impressed that their research was so thorough, they indicated a change would not be recommenced and why. I can tell you if we are ever in need of work they are definitely who I would call. I would highly recommend Lafayette Auto Plus Collision Repair.Service: Painting
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September 2022 by Kate Kulis
After an accident in Indiana, and from being from out of state, Lafayette Auto Plus Collision Repair was extremely generous and helpful. They fixed my entire vehicle, kept me updated on the status, was very open to answering any questions in a timely manner, and returned my car in superior condition! The damages were fully repaired, with a perfect color match. They even detailed my entire interior, washed/waxed, and buffed out some minor marks on my bumper that were there previous to my accident. I would highly recommend this business to anyone!Services: Body & Trim
