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December 2023 by Denise Cady
A few years ago we needed a new furnace on of course one of the coldest days. We contacted JL Anderson and they came out promptly. We were shown choices and offered temporary space heaters to borrow until the new furnace was installed. We have been very happy with our choice. The instillation went well especially considering the tight space they had to work with. They are a great group to work with and very professional.
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December 2023 by Matt Ryker
My experience from start to finish was nothing but exceptional and even educational as they helped me answer questions I had. The cost to me may have been unplanned but thankfully they were fairly priced and affordable. I would highly recommend JL Anderson Heating & Cooling if you are experiencing any issues of your own.
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December 2023 by Cj
Fast, friendly, and got our furnace working within two hours of being there. Would recommend to anyone!
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November 2023 by Chandra Dirosaria
J.L. Anderson has been highly reliable and responsive when our furnace needed to be serviced. Our technician, Marty, took time to show me the part that failed and explained why, and what steps could be taken to prevent failure in the future. Their service personnel are also highly communicative, which I appreciate. I will always recommend J.L Anderson.Service: Heating system repair
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November 2023 by Jessica Walters
Anderson’s had no problem helping us with work on an attic unit that was not done correctly by a different company. Always on time, very informative on what needed to be done and always cleaned up after . We will be working with Anderson’s in the future no doubt !Services: HVAC system repair
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September 2023 by Sue Anderson
Tim did a great job. Checked everything out throughly. He is very professional but also very personable. He always explains everything to me. I always ask for him each checkupService: HVAC system maintenance
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August 2023 by Jenny Patrick
We are so appreciative of Tim Martinez from J.L.Anderson. Our air conditioning wasn't working this morning. A phone call & less than an hour later, Tim Martinez was here & fixed it. No big repair & no huge cost. Thanks Tim & J.L.Anderson!
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July 2023 by Brandon Nice
Very responsive and professional. Our air conditioner stopped working during one of the hottest days of the year. Scheduled an appointment on Friday for the upcoming Monday at 12. They were able to come at 9:00 on that Monday. They diagnosed and fixed the issue in around 30 minutes. Not only did they fix the issue but they made sure everything else was working correctly and provided good information about our options for the future of our HVAC system.Edit: after looking at the price they charged me for the replacement capacitor vs how much it's online, I've decided to downgrade from 5 stars to 3. I understand that there would be a premium to have them buy and replace the capacitor. But it's very upsetting that they're charging $245 for a $25 part.
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July 2023 by Bradley “Hoodly” Hood
Fast service on coldest day to fix furnace. Now we have quotes for a HVAC upgrade...Summer Inspection update: Jeremy & Chloe were awesome.Chloe was great making sure Jeremy gave us 'top-tier exclusive" service (& listening to his advice & instructions). What a great team to represent the company. They need a raise, incentive, bonus & PAID day off for ⟨+200% customer professional service.Services: HVAC system maintenance
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July 2023 by David Teter
I want to express my heartfelt gratitude to JL Anderson Heating & Cooling for their exceptional response to my AC failure on the 5th of July. The stress and concern I felt due to the sudden malfunction were quickly alleviated by the prompt and efficient service provided by JL Anderson, particularly their technician, Kyron.From the moment Kyron arrived at my home, his professionalism and expertise were evident. He promptly assessed the issue, which turned out to be a failed capacitor in my HVAC system. Kyron took the time to explain the problem in simple terms, ensuring that I understood the situation.Kyron's dedication to customer satisfaction was evident throughout the entire process. He patiently answered all my questions and addressed any concerns I had. His willingness to go the extra mile to ensure my comfort and understanding was truly commendable. I felt valued as a customer and appreciated his exceptional customer service.Furthermore, I had the opportunity to discuss future services and receive a quote from Joe, another representative of JL Anderson Heating & Cooling. Joe's professionalism and knowledge were evident as he explained the benefits of the additional services. I appreciated his expertise and the time he took to address my inquiries.The combination of quality workmanship and fair pricing made JL Anderson Heating & Cooling stand out among the competition.They have earned my complete satisfaction and a well-deserved 5 star rating.Thank you, Kyron and the entire team at JL Anderson Heating & Cooling, for your outstanding service!Services: HVAC system repair
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June 2023 by kelly sallee
Brent was awesome! I called in the morning and a few hours later he came by, diagnosed the problem and fixed it quickly. He was very honest. We will definitely be working with this company again. Very professional and great customer service.
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May 2023 by Kathleen Hudson
They did a wonderful job in 2021 replacing our old furnace with a new one. Cost was fair. Today, 5/22/23 they came to check out our central air. The technician was here maybe 15 minutes. He replaced a fuse and repaired a wire at the air compressor that a mouse chewed on. The charges were out of this world!!!!!!! We will NEVER call JL Anderson Heating & Cooling EVER again. Just absolutely ridiculous charge for 15 minutes of their time. We agreed to the $100 trip charge but then what they charged for a fuse and 15 minutes just blew me away!!!!!!Service: A/C system repair
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May 2023 by Bunny Smith
What a great company to work with. I had gotten 3 quotes to replace my furnace/ac. They were not the highest or the lowest but the feeling I got when talking to them was outstanding. The good old days of customer service. Joe and his team were the best. Answered all my questions and then some. Showed up on time and cleaned up after themselves. I will recommend them to anyone who asks me.Services: Installation
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May 2023 by Doug J
I was very pleased with the recent Heat Pump System, Air Handler, and Thermostat(s) installation by Technicians from JL Anderson Heating and Cooling. Four gentlemen installing our new Trane Heat Pump and Air Handler Systems, and Honeywell Thermostats, were at our house for two days. These technicians appeared to work efficiently and also to labor well together. After the job was completed, they thoroughly cleaned up the work areas. That is, both the inside and outside areas were left in attractive conditions, after they were finished. The salesman, Joe K., was a valuable resource throughout the entire process of obtaining an estimate, answering my many questions, then performing a walk-through after the installation, with a few more of my questions needing clarifications. Joe confidently answered them all. I researched several name brands of heating and air conditioning systems, before I selected Trane. And, I kept finding Trane to be at, or nearly at, the top of my list for quality, seemingly reliable equipment. It would be hard for me to overstate the professionalism I have experienced from all the various JL Anderson employees with whom I have conducted business on this project. This would include the personnel responsible for scheduling my routine maintenance schedule. In my experience, their word is their bond, and their follow through, on all aspects of the process, has been excellent.Services: Installation
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April 2023 by Andrew Quintero
These guys came in with honest quotes and came in at a lower quote with more to offer than other estimates. They started the job the following day and finished that day as promised. I had the entire HVAC system replaced and had a humidifier installed as well. I would use them again any time for my heating and cooling needs.
