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March 2024 by Mark
They take ages to answer the phone, and there is this infuriating message about how “iu health is recognised by us news” and a bunch of other trash that I’m currently listening to. It makes me want to end the call and give up. Expect 20+ minute wait times for calls, and they don’t call back when the say they will. If ull read this iu health, please change the annoying message to some calm music so that people can at least go about their lives while waiting for someone to pick up.
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June 2023 by Google user
Took my 6 year old son here for a hearing test before he has his tube placement surgery, we had the pleasure of seeing Dr. Cross, she was so sweet \\u0026 welcoming! My son went right back with her \\u0026 got his test done, I think he even thought it was fun! She was very personable \\u0026 knowledgeable! A beautiful person inside \\u0026 out, definitely recommend this doctor!! Thank you again Dr. Cross!
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May 2023 by Mackenzi Black
Took my 6 year old son here for a hearing test before he has his tube placement surgery, we had the pleasure of seeing Dr. Cross, she was so sweet & welcoming! My son went right back with her & got his test done, I think he even thought it was fun! She was very personable & knowledgeable! A beautiful person inside & out, definitely recommend this doctor!! Thank you again Dr. Cross!
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May 2023 by Denia Fuentes
It was terrible I went with my 5 year old son and they the person that was talking to us said we didn’t have an appointment when we did do the appointment so we got their and she made us wait until everyone else left and one of my brothers daughters was playing around with a chair the person attending us told us to leave in a mean way she through us out of the building that was the worst hospital I have ever been to I wouldn’t recommend this to anybody
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January 2023 by Rose R
Two terrible doctors Silpa C. Nannapaneni and Leslie A. Bentinganan are very rude and unprofessional
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January 2022 by Court Hutcheson
the nurses are rude! they never help my girlfriend whenever she goes to iu Arnett! understaff and extremely rude to patients that don't have covid!
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December 2021 by Kallen
My experience at this medical office was terrible, I won't speak of the doctor because it wasn't his fault it was more ponting to his assistant. She was very unprofessional and rude to me. When I asked for help to understand what more the doctor was trying to say to me, which was very hard to understand him in general she acted as if she was confused to why I couldn't understand the doctor and told me that if I has any questions to call back later about my son's well visit. I am very disappointed with this and I will probably make it known again how disrespectful she was. These doctors and assistants are here to help us and make us feel comfortable. This is why health care has a bad reputation. Especially, in times like this they should be more understanding and willing to do whatever it is you need.
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December 2021 by K Allen
My experience at this medical office was terrible, I won't speak of the doctor because it wasn't his fault it was more ponting to his assistant. She was very unprofessional and rude to me. When I asked for help to understand what more the doctor was trying to say to me, which was very hard to understand him in general she acted as if she was confused to why I couldn't understand the doctor and told me that if I has any questions to call back later about my son's well visit. I am very disappointed with this and I will probably make it known again how disrespectful she was. These doctors and assistants are here to help us and make us feel comfortable. This is why health care has a bad reputation. Especially, in times like this they should be more understanding and willing to do whatever it is you need.
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October 2021 by Raeanne David
Slowest offices I’ve experienced with the rudest staff. No personality, no niceties, just name, dob, any changes, sit.This has been since before covid too.
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October 2021 by Kelly Jean
I would like to say, I have come across some of the best drs. and nurses I’ve ever dealt with in my life. Dr. Blackburn just did surgery on my foot today and he is very, sweet, very patient and very focused, my neurologist is dr. Simchek and he makes sure every issue whether it be my brain or something else is taken care of, I highly recommend this hospital and the drs. that are attached to it, again, thank you, Kelly Jean
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October 2021 by Bryan Sharpe
IU should be investigated for how they treat patients. 10/10 would not recommend this facility if you value your health
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July 2021 by Caitlin Stroup-Wright
Every time we come here it’s an absolute mess. The left hand doesn’t know what the right hand is doing. The facility looks much older than it really is. It’s time to hire more employees so these nurses can provide the level of care that patients deserve.
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May 2021 by Kris Tice
Really like this place very nice people all around!!Haven't had any problems.Thanks so much for working so hard.
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April 2021 by hanna hanna
Rude doctors and nurse
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March 2021 by Lenna Scott
I have had 2 hospital stays in the last month! The nurses are AMAZING and the majority of the doctors have excellent bedside manners!