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August 2024 by Dawn Ward
Zero Stars is exactly what they need call to find out what wait time was an emergency room highways on the interstate at least tell you that why are these so secretive here what is the problem you should at least put minimum wait time if you're not you got lots of Secrets. No wonder your reviews are so bad.update your outdated selves it 2024 already almost 2025
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July 2024 by Halie Hulvey
This ER is the worst. I was in the most pain of my life from mastitis that turned into an abscess and had to be there all weekend because the nurse to doctor communication is awful. The doctor that was supposed to do my procedure didn’t show up when they were supposed to because no one informed him. The nurses kept saying they were waiting for the doctor while I sat there in agony overnight and morning. Truly was traumatizing. An ER doctor has also left a dog for death in a hot car during her shift.
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July 2024 by Andrew Wooddell
How can a hospital allow a DOG KILLER to continue to work here? Leadership should be ASHAMED of themselves to have not taken immediate action. This happen on your property. Why would ANYONE ever come here to be treated when you have a doctor there who has no regard for life. ABSOLUTELY DISGUSTING.
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July 2024 by Deanna Walter
Was sent here by primary doctor for a blocked kidney stone with enlarged kidney. This was noted from a CT scan earlier in the day. Was sent to ER. Was told I was not in enough pain and would pass it on my own. It was 7.5 mm. Also nurse came into ER room and yelled “if you guys would use sunscreen you wouldn’t be in the ER”. There was two people there for sunburns. So unprofessional.
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June 2024 by Troy Howard
Waited in ER for six hrs. And to see a Dr. For a few minutes three separate times. Ended up walking out
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May 2024 by Mrs. Lisa Romano
I was unable to reach under the UK, but from wjaynll.
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April 2024 by Michael Psarros (Skilopsaros)
Most Dr,s are great
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April 2024 by Gabby Stokes
Been here for 12 days now my fiancee was admitted due to her cervix shrinking when she was 27 weeks. The first couple of days we had nurse Shannah ( I believe that might be spelled wrong) and nurse Emily), we had no issues with them. We then started getting nurses like Channing, Lisa, Amelia, Randy and a wide range of other nurses which we had poor customer service with. Note to self if you’re in labor or feel like you’re going to be in labor you don’t want them as your nurses. She had an OB apparently they only had one doctor in which doesn’t make sense cause we had to sit up in the room with a nurse they claim “was almost done with her orientation” while her training nurse outside the room at the desk. We told the nurse multiple times somethings not right and my fiancée herself said she feels like she’s going into labor. Just know you don’t wanna deliver at this hospital really regret not going to IU. We both honestly feel like racism had a part to play in it to.
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March 2024 by jennifer emmert
I received HORRENDOUS care in the Franciscan ER yesterday. In what turned out to be acute appendicitis, I presented in severe pain along with multiple bouts of vomiting. My day shift nurse TESSA was the most uncaring nurse I may have ever encountered. And I'm a nurse practitioner and nurse with 25 years' experience. She never once even offered a morsel of sympathy; didn't even ask how I was feeling!!! Nor did she see to it that I received a morsel of pain medicine for the FIVE HOURS I waited in the ER to get to the operating suite. But she DID give me droperidol which may made me feel like I was crawling out of my skin IN THE WORST WAY IMAGINABLE. I later asked the doctor about it and he was like "yeah, that happens to about 50% of people who receive it." UM EXCUSE ME....so you basically knew you were gonna make me feel worse (when I WAS ALREADY FEELING TERRIBLE) but you did it anyways? I WILL NEVER GO BACK TO FRANCISCAN NOR WILL I ENCOURAGE MY PATIENTS TO. IU HEALTH couldn't be any worse than what I experienced.
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March 2024 by Steven Cain
This is only about the facility. It's the worst! Took us 45 minutes to find the right spot. Our son was in a wheelchair and we had to load an unload twice. The only thing the registration people told us was that his appointment was in a different building. We drove around and couldn't find where. My wife called the Central number and that person had to guide us on the phone to the correct entrance. Once inside, the room we were sent to barely had room for his wheel chair. We've visited other people here and this building is so messed up.
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March 2024 by Brian Vania
Was in the er with my wife earlier. Nurse says one thing, doctor says another, and my wife's actual physician says another. Overall bad experience. They don't know anything.. wife refuses to come back. Visit at your own will.
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March 2024 by Merrilee Kintner
You call you a hospital I call it a joke, a death for sure place . Total worthlessness I would rather just die than to step into your death place ,I speak from expiereance don't go there they will kill you
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February 2024 by Durnie Joseph
If you dying do not come here, they will let you die. I check in at 10:00 am right it's 3:33 pm still have not seeing bu anyone yet.
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January 2024 by Emily B
we literally came in at 12 at night and did not get a room in the back till like 3:00 AM. I went with my sister and when the doctor came in, my sister’s concerns were constantly shut down and the doctor was so incredibly dismissive and rude that I was surprised. Yeah I get it she was probably busy but also we were waiting there for literally 3+ hours and she didn’t even give my sister a change to express her concerns. I wish there was another hospital in the Lafayette/WL area we could go to but we are stuck with this one!
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January 2024 by Denise Bushong
Been in waiting room since 12:30 on a Thursday. Was taken back to get vidals around 2:00. The lady nurse started asking questions and then left and said ( didn't catch his name ) The male nurse came in after calling someone else to be checked.catch his name
