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April 2024 by Chris Drew
Shoe selection is great, but thats it. Service is terrible asked for a shoe to try on with they did help me. But need a larger size and want to try on another shoe as well. Sat and tried getting help for over 20 minutes while employees ignored me and talked on their cellphones. Finally left the shoe they had out for me to try on laying on the bench and left. Like I said best selection of shoes but service is completely garbage will not be back. Will order from goat.
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April 2024 by Sean McGill
The employees have no work ethic, frequently ignore customers, and could honestly , and this was stated to me," could care less if you shop there or not" The same tall , lanky blonde headed guy mentioned in another unfavorable review , a few below mine.He is rude, it's like he's stowned out of his mind
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February 2024 by Bryndon Brown
My wife and I went to JD sports to get some shoes. At checkout, my wife spelled her name out for the clerk and another young man behind the counter, blonde hair and tall in stature, said “bruh did she really just spell out her name for you…?” and then left the counter. Not life changing, but worth mentioning. If you cannot navigate easy customer service interactions, I can only guess at your ineptitude to handle hostile customer interactions.
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January 2024 by Ya Sabes
01/18/24- I went in to shop around and use my Anniversary coupon. I was greeted by Kuentin while I was looking at shoes. I asked about the NB 550 sneakers that were on sale. Kuentin didn't take long to find them. The sale was over so he made other recommendations.I was looking at socks when Draiden offered to help. When I went to pay Draiden was at the register.I'm a senior and struggle with Apps, but Draiden was easy going and did not let that bother him. Draiden went out of his way to help me use my coupon.I hope both Kuentin and Draiden are recognized for their great customer service. Both young men made it easy to shop. I appreciate them for their patience.Thanks to them I'll be a regular customer. Thank you both!
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September 2023 by Brandon Khounlo
The manager Cesar took his time and was able to find the shoes and the size I wanted!
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September 2023 by Kimberlyn Nguyen
Worse location to buy shoes, the service was sooo awful. 3 guys where all standing in the corner laughing and joking while I was waiting for someone to come help me get a shoe for my son
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June 2023 by Maria Hutomo
Good store ?
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November 2022 by Ryan Yin
I called in and asked about a raffle, the person on the phone said there was an in store raffle. But when I arrived at the location they said the raffle was online.
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May 2022 by ajani johnson
Attempted to buy the Air Jordan 6 Retro through this location. A week before the release I was told to check the JD sports app to enter a raffle. A few days go by I see no where to enter on the app. I call back a few days before the release and they say the shoe has been changed to a in store raffle so I fill out a raffle. I call back on release day since I never received a phone call thinking i had lost the raffle. The store associates try to tell me in 2022 that their phones were not working so they changed the release to first come first serve and they had sold out. Good Luck winning shoes here unless your friends with employees they make it impossible for you.
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May 2022 by Kevin
Terrible customer service. I took my son in to look at shoes and to try them on. Not one person working asked if we needed help, then when we requested to try some shoes on, the guy working in there didn't even go back to check on his size. We thought he went but then when we inquired again, he was on his phone and talking to his friend who stopped in. We asked again, he said he had not checked yet. We waited for several minutes and he said no we don't have your size. I doubt he even checked. Really disappointing and pathetic, honestly.
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February 2022 by Suzanna Davis
My husband and mother-in-law, went this location on February 10th, 2022, and it was the first time that he had ever been in there before. He was looking for shoes, and the manager brought him some shoes. He found a pair with a price tag saying it's $80.00, instead, the manager, said they weren't $80.00, stating it was an old price, refuse to honor the deal, and charged him almost $100.00. According to the rules of a business, if there is a promotion that isn't being continued, then have all sales of promotion removed. As the manager, you must honor the deal, for its write down and the customer is always right. My mother-in-law called to speak to a manager and it was the very one who was helping my husband and all she said was well He didn't have to buy them. How rude and unprofessional she was.
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February 2022 by L M
I work here, it's pre dope
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January 2022 by Julie Slunaker
My family and I went there to buy new shoes. Service was awful. Took 15 minutes for someone to acknowledge we were there. The first trip the guy brought the wrong shoe and we were done by that time. The second trip we did get shoes to try on but no one ever came back to see how the shoes fit or if we needed a different size. We left the store without making a purchase. I will be buying online.
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June 2021 by Cindy Bonilla
Seems like this place never has any size in any shoe ! But again that’s mostly every shoe store in that mall.
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May 2021 by Maxine Whitus
I took my grandson in there on Sunday to shop for shoes. Unbelievably rude....we won’t be back I’ll order on line. And then owners have to ask themselves why they can’t get any customers. Try hiring better people.