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August 2023 by Ivan Rodriguez
We had a wonderfull experience here. Noel was the perfect salesman. He wasn't pushy, gave us space, but was there for any questions we had. When/If we need a car we will definitely come back here to deal with Noel!
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May 2023 by Kayla Brown
My experience buying my first car was great! I have had hand me downs my whole driving life so going into buying a car and having payments was a big deal and not something I did on a whim, it took months and disappointment. I went in to look at the car I was interested in and Hannah Bentley was amazing from the get go. Personable, honest and upfront. She made the process easy and when we ran into some issues due to this crazy economy and interest rates, she stepped up to the plate to get them to work things out on my favor. Along with Hannah, the business manager looked at all avenues and deals for me to get me where I was comfortable and not compromising what I wanted and needed financially and personally. Their selection of used cars was the best in town in terms of pricing and condition of the cars. I would highly recommend them if you are in the market for a used car!
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March 2023 by C Easterbrook
When one of my parents had to go into a nursing home, I needed to sell their car. I came to DeFouw and was treated very well by Cameron and given a reasonable offer. This was in stark contrast to the offer I received from another dealer in town. DeFouw has been wonderful and I will definitely come back the next time I need to purchase a vehicle.
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February 2023 by Lester Henderson
We purchased our 2022 Colorado from David and just had the running boards put on today. David always provides us with a great customer experience and takes the time to go over all of the features even though we might not use them all so we know what they are.
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February 2023 by Jenny Frier Patrick
What do I recommend about DeFouw? ABSOLUTELY EVERYTHING!! Just recently Tim Eylens was extremely helpful in finding me my 5th Equinox. If you’re looking for a great car & salesman go test drive an Equinox & ask for Tim Eylens!!
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February 2023 by William Hayden
I definitely recommend defouw, they go out of their way to take care of you . Bought my truck new from them 10 years ago this year and they still take good care of me! They are simply the best.
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February 2023 by Tammy Spalding Ellis
Brian Smith was very helpful as I bought my New Chevy Silverado. Brian was very informative and easy to work with. Brian showed me everything I needed to know about my new truck. Brian didn’t just treat me as a customer but as a friend. Thank you,
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December 2022 by Pain Killer
Steve Daulton has been absolutely great. From the start, he was honest, upfront and I never felt pushed into getting a product that I wasn’t ready for. This dealership is not your typical “mark up your cars because we can in this environment” type of establishment. I have bought dozens of car over the years and have never enjoyed the experience as much. Car buying is generally a hassle, but my car shopping with Steve was nothing but pleasant and efficient!!!
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December 2022 by Pranav Shashidhar
I had an amazing experience here! Cameron was extremely professional, gave a very easy and streamlined experience, and got me a great deal. I would definitely recommend Cameron and this dealership to friends.
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November 2022 by Eric B.
I took one of my vehicles to another place to get the oil changed and service inspection. The check engine light came on a day later. I called Defouw's and they were able to get my car in immediately. The other place damaged my air filter as they were inspecting it. Defouw's fixed the issue.Very happy,Eric B.
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July 2022 by Brian Curry
Excellent customer service and Salesperson answered all our questions. The Finance manager was extremely efficient with financing the vehicle and answered all my necessary questions with enthusiasm.
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July 2022 by Steve S.
Brought my vehicle to Defouw's for what was ultimately thought to be an HMI module. The part was back ordered which was not their fault. After months it finally came in and they scheduled me for service. The day before they call and said their parts man had given away the part. Asked if that meant another months long wait? The next thing I know they supposedly got another in in two days. The "repair" was made. Of course, that did not fix the problem so they decided the first "repair" didn't work they would put another in. Guess what that made it worse. I am skipping over all the I will call you by such and such that never happened. Communication was absolutely horrible. They tried to get me to pay $300 on a part covered under warranty. I asked why when they said the warranty company would only pay so much. I called them and was told they never got any specifics so couldn't have rejected. Bottom line is do not get your vehicle serviced their unless you don't mind poor customer service, being lied to, all apparently with the endorsement of the owner. Finally was told I would be happier with another dealer and that turned out to be the only good advice I got from Defouw's.
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May 2022 by silverbullet821
Mitch Evans and Don were both so enjoyable and willing to make me feel comfortable. I had an unexpected situation with my old car and Mitch helped out the best car for me. Im so happy with my new purchase Thank you Mitch and thank everyone at Defouw i will not go anywhere else but here!
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April 2022 by Samuel Arnoni
Mitch Evans was absolutely fantastic with walking me through everything I would need to do in order to get a brand new car! Honestly such a kind and patient worker, definitely skilled at his job :)
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March 2022 by Sarah McCarty Dalton
Pam Strain & Matt Ellis were very helpful as we bought our Chevy Traverse. Pam was very informative and easy to work with. She was very likable!!! She entertained our kids too. Thank you, Pam & Matt!