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November 2023 by aw c
No complaints on the car wash. Just wish they wouldn't try to get you so close to the car in front of you as you go through the carwash.
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October 2023 by Katelin Connor
Carwash broke off my rear windshield wiper, so I filed a claim with the manager. I asked if we should remove the wiper so it didn’t scratch my back hatch.l, as it was sharp and jagged. He told me not to remove it. I went in for a second wash, told them to secure the wiper and they claimed they did, but they did not. The wiper was ripped off in the wash and slammed into my bumper when it flew off causing a large scratch. Also The wiper did in fact scratch my back hatch near the window from flipping around. I contacted customer service and they agreed to buy a new wiper but refused to repair paint damages that their negligence caused.I’ve been a member for about two years, hundreds of dollars yearly and they won’t take responsibility for the damages they caused.
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October 2023 by Thomas Schorer
Mia was very very helpful, and took the time to individually scrub some stains off of my hood after they didn’t come out from after the wash. Very thorough job :)
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October 2023 by C B
Best car wash in town but I wish they’d slow it down just a bit. I understand needing to get the cars through, but the wash isn’t quite as good as it when they ares slow.
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September 2023 by Gary Morehouse
I purchased an unlimited wash for my 92 year old father and discovered that he has to pay an additional $$ for the vacuum. That's very disappointing. And very much unlike other chain car wash facilities. No looking for an alternative facility.
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August 2023 by Denise H
Great customer service. I had a lot of bugs on my front bumper and the agent advised if there were still bugs after my first wash, I could get another wash immediately after the first one. He met me at the exit after my second wash. He advised me that he could still see bugs on one area of my bumper. He then offered to apply a cleaning solution and hand wash that area of my bumper. I took him up on the offer and after the hand wash, I went through the car wash again. It looked great! He went above and beyond to meet my expectations. Thank you!
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August 2023 by Joel Fisher
I recently visited Crew Carwash and I was blown away by their service. The staff was friendly and professional, and they did an amazing job cleaning my car. I loved how thorough they were, paying attention to every little detail. My car looked brand new when they were done. I highly recommend Crew Carwash to anyone looking to get their car cleaned.
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August 2023 by Mrs Great Lakes 2022
I live in the country so I know I will have to wash a second time with a white car and country bugs it is inevitable- they never have an issue with it and are always friendly and patient especially with them standing out in this heat and air quality
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July 2023 by Brenda Melville
I tried the guys down the street on Veteran's Memorial, but their brushes leave tiny scratches in my paint. The soft cloths at Crew do a much kinder job of cleaning.
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July 2023 by Marilyn Fowler
It's a great place. The car always comes out perfect. We have the monthly plan, and it always pays for it's self.
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May 2023 by Lonnie Lagle
It seems that numerous crew car washes are all about the same! My trunk to the bottom of my rear bumper seldom gets cleaned and rinsed off! Even though I have to stop and dry off my car in order to 1. Dry what the dryers miss 2. Raise my trunk to get the excess water and soap taken off 3. However compared to other washes crew is the best.Until I get back to Hendricks County I pay $40/mo for unlimited washes and drive 30 miles to get my car washed at a crew car wash
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April 2023 by Tina Baranouski
Crew Carewash Lafayette.. I want to call out Kyle and Sarah whom went thru slime and muck to locate my keys. Eye opening experience. No key fob no go blonde moment. Threw them out with Trash.. I greatly appreciate their efforts. Tina BService: Vacuuming
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March 2023 by Justin Martin
Went in because I had a free wash. A guy named Matt helped me, told me about the deal they had going, and now I'm a member! Very professional and courteous, and well worth the price! I would recommend to anyone!!Service: Vacuuming
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March 2023 by Alicia C.
Phenomenal service by Matthew, Kyle, Marlena and the other Crew members working on March 9th, 2023. They worked tirelessly to help us get off the pine tree sap from our car. Matthew even had us pull into a parking spot and worked by hand to help remove some of the tougher spots in the car. Seriously the best customer service ever, I don't think the car has ever been this clean! Will definitely be frequenting this location because of the friendliness and hard work that this team does. If management is reading this review, please give these workers a raise, they deserve it!
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February 2023 by Michael Lemmerz
I ran a car wash in Oregon for 3 yrs I know how car washes work & Crew carwash is great I pay by the month for the ultimate package it's well worth the money I highly Recommend them you won't be sorry