-
October 2023 by Joe Deford
Workmanship was very good. Communication could have been better. Everyone was nice and up front with what was going on during the repair WHEN I CALLED IN TO ASK. However no one called to inform me that repair was going to take longer due to a delay on parts shipments.Services: Painting
-
October 2023 by Adam Brice
The repair work itself was done well. No complaints. The communication from the shop while I waited over 2 months for the work was non-existent. So overall, it was frustrating, but they did get the work done in the end.
-
September 2023 by Jon Rumley
Unfortunately, I had to wait a couple of months for them to do a recall from Honda. Once they finally got to it, everything was fine. Seems weird to have to wait that long. Nice people though.
-
September 2023 by Talal Al-Dubayan
Best in the business. Quality parts, quality service. Evan was nothing but helpful throughout the whole process. We hit some hiccups in terms of getting parts but Evan was quick in making it right. I wont go anywhere else for any repairs in the future. I highly recommend this place for any repairs!Service: Body & Trim
-
August 2023 by Corey Vincent
Arie did a great job installing my wing! Great man - quality work in less than an hour for my adhesive wing.Service: Body & Trim
-
August 2023 by Mandy Cattin
Took almost 3 months for the work was done but most of that is due to suppy chain issues getting parts. It was worth the wait! Phenomenal body work done..probably the best I have ever had. Communication definitely needs some work but hands down will recommend anyone to pick them. Thank you!
-
August 2023 by B B
Been waiting for a year and half on one part to come in for a door panel. Have called for updates and haven’t received a call back yet this week.Called two weeks ago and was told they should have it last week but haven’t heard since two weeks ago.Have called numerous times within the past year and half and it’s always on back order. They are continuing to make cars just fine at Subaru but can’t seem to get ONE part for a year and a half.Took my car into the dealership 4 months ago for a part recalled, the guy helping me there called over to the collision center and they told him they would REORDER the part for an expedited order but we’ll here we are 4 months later and still noooooooo part!Seriously done with Subaru after this!Gimme a call, I’m sure The Manager knows exactly who I am. He’s probably tired of hearing my voicemails, name and concerns.Services: Painting
-
July 2023 by Jose Marcano
Superb A-1 work on my son's automobile. Lot's of complements on a job well done. Many many thanks to ALL.Services: Painting
-
June 2023 by S M Ferdous
I am waiting on my vehicle for couple of weeks. Everytime I call them they give me false promise. The worst part they keep telling that someone will call me with update which never happens. This is really frustrating.
-
May 2023 by Jaci Fulk
The customer service is wonderful. They are easy to get ahold of and they keep you up to date as well. They take good care of you and your vehicle. They do a good job and we feel they are trust worthy and reliable.Services: Steering & suspension repair
-
April 2023 by Mindy Knowles
Dent in passenger side of car door- The car appointment was scheduled three months in advance. It was dropped off Monday and supposed to be done Friday. No communication, rude on phone when asking for update, false promises on when it would be finished. It was not finished tilled Tuesday of the following week, no apologies were given. That was four extra days without a car! Think about if you can live without your car for long periods of time prior to taking here.Services: Painting
-
April 2023 by Chuck
I understand the fact that there are ridiculously long wait times for parts, in our case, 4 months. But, that's no excuse for false hopes of completion dates, no phone call follow ups when messages are left, or broken promises of updates in the process. Manager never seemed to be available....horrible customer service except from the front desk personnel.Services: Steering & suspension repair
-
February 2023 by Dustin Collins
They do a good job on the vehicle repair. They caught defects in work during process. Don’t expect vehicle to be done on time. Also don’t expect communication if there is a delay in process. Things come up, that’s fine but really got to communicate to customer if things come up.Services: Painting
-
February 2023 by Desiree Sims
The staff is friendly and professional. The repairs done on my car looks phenomenal, and the detailed cleaning of the inside of my car looks amazing as wellI. I highly recommend this repair shop to family and friends.Services: Painting
-
January 2023 by Jenise Barnhouse
This is the second time that I've had a need to take my car to Bob Rohrman Collision Repair. Both times I've been totally satisfied. You can never tell that I had my vehicle repaired; it looks and smells brand new! Thanks to Arie, Melinda, Evan and the talented, contentious employees.Services: Painting
