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November 2023 by Sigita Savilova
We were very pleased by the great work and help from Ben Mullikin and Bailey Brouilette in the process of buying our new BMW I4 vehicle recently. They patiently guided us through all of the steps necessary and helped answer all questions we had along the way. The vehicle was missing a key fob, and they delivered it to us within a week of purchasing the vehicle. I have nothing but gratitude for the service that they were able to provide for us and would absolutely recommend this dealership to anyone looking to get a new car.
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October 2023 by M C
My husband and I worked with Nolan and Bailey on the purchase of my new X7 M60i. Nolan was great to work with as he doesn't come off as "sales-y" but rather a BMW enthusiast who isn't just trying to push us into something quickly. He knows BMW inside and out, and his vast knowledge of the brand is evident from the first conversation. Nolan worked to find the exact X7 I wanted and attempted to reach other dealerships for a trade. When we couldn't do the trade, Nolan was quick to get us back in to build the X7. Nolan communicated every step of the process and kept us updated throughout. Our buying experience could not have gone any easier. Once my X7 was ready for pick-up, Bailey was prepared prior to us arriving, making the actual buying part quick and smooth. I'm looking forward to enjoying my new X7, but also looking forward to working with both Nolan and Bailey again on our next purchase.
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October 2023 by Martin Mokoosio
I recently had the pleasure of visiting BMW of Lafayette, and I can confidently say that it was nothing short of an outstanding experience. From the moment I stepped onto the lot to the day I drove off in my new car, every aspect of my interaction with the dealership was exemplary. Nolan Risse and Bailey Brouillette were a great pleasure to work with.
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October 2023 by Karen Hindman
Nolan did a great job for us. He helped us order our car and had great follow up through out the buying process. Would highly recommend Nolan and the dealership.
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October 2023 by John Schommer
BMW X5 was running fine. Turned it off and it immediately wouldn't start. Tech said Computer (DME) and harness must be replaced (odd,.. because the car wouldn't have been able to run without DME originally!). was from out of tow with no other choice. $6,700+ later, car now started but had two new leaks. Done. traded it in... never buying a BMW again. Plus when I went to pick it up,.. they had 2 cars I the show room and service bays were only 1/3 full.Personally we're nice,.. UT had they just glanced under the car I would have totalled it and saved $7000.
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September 2023 by Karl Reiff
Ben Mullikin gave my wife and I great service in every aspect of the car buying process. He was thorough at every step, did not waste our time, and stayed well past closing to make sure we understood everything (operationally) about the vehicle before we drove away. His level of service was so good that we returned to get another vehicle 3 weeks later when we had unforeseen issue arise requiring us to get another vehicle and the service again was great. The finance team and everyone else went out of their way to make the process as quick as possible and as easy as possible. Well done.
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September 2023 by Selin Dönmez
I bought my first car from here (JR is the best ) ! They care a lot about customer satisfaction. Definitely recommend !
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August 2023 by Adam Cooper
Nolan and Bailey....Not much more to say than 2 cars in 2 years because of the quality of service is exceptional and they make you feel as important as the dream car you are buying. As a side note- Have you ever recieved a personal thank you note from the President of a Dealership. I have and he doesnt know me from Adam ?
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August 2023 by Rem Merry
Ben Mulliken and team were fantastic. They arranged a test drive for us in Ohio and drove the car to us for the drive. The process for purchasing a great BMW was easy and pleasant!
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July 2023 by Benjamin A. Stone
Excellent service from Nolan Risse and Bailey Brouillette on the purchase of my 540i xDrive. Both were highly knowledgeable and helpful, never pressuring. I definitely recommend them.
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July 2023 by Melissa Robles
Great experience, like no other dealer!
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April 2023 by Les Willis
BMW of Lafayette consistently does a great job of sales and service. I continue buying cars here even though I no longer live in the state of Indiana.
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March 2023 by Erin Heck
excellent and prompt service!
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February 2023 by Scott Hooten
Had a great experience working with Ben at BMW of Lafayette. He took the time to answer all of our questions and go through all the available options. Once our vehicle arrived the purchase process was quick and easy.
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February 2023 by Yuxi Qiang
Wear tuxedo so maybe can get welcomed and helped.I came in with my friend today to look for a used vehicle for him. We enter the place and no one care to talk to us or even say hello. We had to ask someone for their inventory and see if they have anything under my friend’s budget. The gentleman spoke who with us, which I still don’t know his name as he don’t care enough to tell us, told us they have nothing. He is not even care enough to look it up on his computer or ask someone about it. Make sure to stay away from this place if you don’t want to be discriminated. Myself drove a BMW M3 and I sure won’t bring my car here for any kind of service, I rather drive an hour to Indy or Schererville to see some dealers that are actually care about their customers and are properly trained.
