-
January 2023 by Danielle Swayze
When I bought my car the dealer was great. The service team on the other hand is not up to par. After waiting two hours for a part on my car to be replaced they finally told me that they ordered the incorrect part. Then when I finally got to leave I noticed scratches on my windshield that were definitely not there when I brought it in. I’ve spent over 3 hours here and have had a terrible time.Service: Auto maintenance
-
January 2023 by Nigin Amirkhani
Steve is respectful, professional, and always seeking the optimal solution for our concerns.Pleasure servicing our vehicle hereService: General repairs & maintenance
-
April 2022 by Denise Y.
Disappointed I couldn't give less than 1 star. I spoke with Nolan regarding a vehicle. The following day when he did not respond to my email, I followed up with phone call. After asking if I could place a deposit on the vehicle, I was told "We prefer to sell the vehicle to a local customer!" What does that even mean?? I can only assume Texas money isn't green enough!
-
January 2022 by Aref Qarooni
I had BMW X7 rental and this dealer provided all the support needed to fix seating issue. I took the car second time for unscheduled oil change and this dealership took only one hour to service it. Thank you Nolan for great job.Services: General repairs & maintenance
-
January 2022 by Elroy “Swag” Jetson
Nolan and the BMW crew made sure my needs for my 335i were taken care of. They were very respectful, helpful, and welcoming. All my questions were answered and all my problems were fixed.Service: General repairs & maintenance
-
January 2022 by Hazar Dib
Service center is very good. My sales and service experiences have been excellent over 11 years relationship as of now.
-
January 2022 by Noreh Zachaios
Superb service! Nolan and the Service department are great!Service: Tire rotations
-
January 2021 by Cory Dunbar
A++ service and professionalism. Nolan and Carl were great to work with. Took my car in to get the engine replaced. The old engine had a hole in the block. They were very reasonably priced and I felt comfort in having the dealership perform that kind of service. The job was performed with great care and speed at the same time. Very happy to have my M6 back on the road after it had been sitting in my garage for a year. Thank you BMW of Lafayette!!Services: Installation
-
January 2021 by Daniel Hillman
We had a wonderful experience purchasing a vehicle from bmw Lafayette. Working work Roger Salazar was an absolute please. He assisted us through many challenges and went the extra mile when purchasing from out of state. Would highly recommend working with this dealership, especially with roger, for a great buying experience. Thanks again roger.
-
January 2021 by Shawket Noorani
Very professional staff great service, excellent communication. Gentleman with knowledge of service and experience. The best car dealership so far in laffeate indiana area we almost bought the test driven 530 2018 series .
-
January 2021 by Keith Molter
Great customer service !!!