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February 2024 by Rubens Wood
I've never seen such an incredible store with great prices and variety.
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February 2024 by Randall_Ruca
Always better than Walmart
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February 2024 by Nope Nada
I'm not sure if it's all locations but calling the phone number for this location responds with a buggy phone bot that needed repeated prompted to get directed to someone so I could be properly helped.The person that answered was not an employee of the location and had no idea what was in stock and was doing little more than what I could do myself with a Google shopping search.
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February 2024 by Mick La Lopa
Have not been there in awhile. Like the renovation of space. Had a great employee help me pick perfect LaserJet printer for home.
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February 2024 by Avery Snuffer
I purchased a new cell phone. They made it easy and fast.
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February 2024 by Jordan Faust
Title: Disappointed with the Lack of Knowledgeable Staff at Best BuyRating: ★★☆☆☆I recently visited Best Buy with high hopes of finding knowledgeable staff who could provide genuine assistance and guidance while purchasing electronics. Unfortunately, my experience left much to be desired in terms of the expertise and helpfulness of the employees.Upon entering the store, I was greeted by a few employees, but their lackluster enthusiasm and disinterest in assisting customers was apparent. I approached a staff member in the TV section to inquire about the latest models and their features. To my disappointment, they seemed clueless and failed to provide any valuable insights or recommendations. It was evident that they lacked the necessary product knowledge and understanding to assist customers effectively.Moving on to the laptop department, I encountered a similar scenario. As I had specific requirements and preferences, I was hoping for someone who could provide detailed information about the available options. Unfortunately, the employee I approached seemed disengaged and uninterested in helping me. They struggled to answer even basic questions, leaving me frustrated and dissatisfied.Moreover, I noticed that the staff seemed more focused on chatting among themselves or playing with their smartphones rather than proactively assisting customers. It was disheartening to witness their lack of attentiveness, especially when it was clear that some customers were in need of assistance.While I understand that not every employee can be an expert in every product, I expected Best Buy to have a team that possessed a minimum level of knowledge across their range of products. It seems as though the company fails to prioritize training and development for their staff, resulting in a subpar customer experience.Despite the disappointing experience with the staff, I must commend the store's layout and wide selection of products. Best Buy offers an extensive range of electronics, and their prices are generally competitive. However, without knowledgeable staff to guide customers through their purchasing decisions, the overall shopping experience falls short of expectations.In conclusion, my visit to Best Buy left me thoroughly disappointed with the lack of knowledgeable and helpful staff. The absence of well-informed employees hindered my ability to make informed decisions and left me feeling frustrated. I hope that Best Buy takes steps to address this issue and invests in training their staff adequately to provide a better customer experience in the future.
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January 2024 by Paula Harvey
Fixed my computer when they said they would.
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January 2024 by Matthew Barbee
Helpful staff
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January 2024 by Everett Whiteman
They are well stocked, but they seem to be understaffed when they’re busy and overstaffed when they’re not.If you’re here when it’s busy, you’re not getting helped. If you’re here when it’s not busy, you’re getting swarmed by their staff.
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January 2024 by Johnny Mize
Great store
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January 2024 by Andrew Sanders
Got my radio replaced today to the Sony Ax3250 so I could use Carplay and Android Auto. Cory was extremely helpful in helping me pick one out and installing it! He was professional, easy to get along with and did a fantastic job. Absolutely love the new radio and the experience! Thank you again Cory!Austin was great! Needed information on cpus, gpus and high end displays for a laptop purchase. He had in depth info on all of it. Love this best buy!
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January 2024 by Carlos Eduardo Atencio Torres
There are quite a few advisors who help you search for products and even give you advice on different brands or different specifications.
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January 2024 by Travis Smith (Johnnycoin)
Oh my God paid an arm and a leg in the customer service department in the appliances took forever to find the dishwasher that was in stock. It was ridiculous and frustrating to say the least.
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January 2024 by jennifer c
Very organized , the musky smell though in the whole store isn't very pleasant, customer service was very good
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January 2024 by Sandi Smart
Good experience. The geek squad helped with my needs. Very knowledgeable and friendly.