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October 2023 by Susan Black
Everything went great from estimate to repair! Two things kept me from giving a 5-When scheduling the repair, we called several times during the workday & got no answer. Secondly I’d recommend when they call to notify that vehicle is ready , they let you know that there is a 3% fee for credit/debit card use.
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August 2023 by Brandon Richard
Been here a couple times, this last time I had a car door mechanism break and the door was locked. Couldn't use my driver door. They said it would be $200-300 to fix it. It was less than $250 and they got it in and fixed same day!
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August 2023 by Tama Plumb
Abbott's precision collision did an amazing job on my truck i got hit by a freightliner truck and the damage to my truck was ugly and with Abbatt's hard work my truck looks like it was never in an accident! Thank you!
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June 2023 by Talli A Campbell
EVIL...2014 don't have grease on vehicle in 2016 because to New. No invoice on suspension because you didn't do work. My son did in our driveway. Such a liar. Offered 45k to drop case. Went to court Police on Jury knew Abbott. IF you EVER have to take him to court ask for Change of Venue. Judges are paid by him. FAIR WARNING ⚠️Service: Body & Trim
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April 2023 by Matt Thieme
People in West Lafayette have been hitting my car frequently, but I take it to Abbott's and they fix everything up for me. They work with the insurance companies on my behalf and do a great job.Service: Body & Trim
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March 2023 by Isabel Tellez
If I could give this place zero stars I would. It’s what this place deserves. A little while ago we had a car taken there for a regular fix that any shop could do. They jumped the vehicle backwards and fried everything. Jason the owner then said he was working to fix it. Months and months later he then said he doesn’t feel like it was his fault. We just gave up after 8 months of trying to get this car fixed. Our family was so drained and exhausted from this company. Never answered our calls or returned calls. Absolutely horrible. It has been a few months since we just took the car back. Me and my boyfriend got a new vehicle because his car was totally ruined from this place. We went to meijer last night and when walking out Jason Abbott was walking in and starting SCREAMING at us. I’m not 100% sure what he was screaming because it was so loud we couldn’t make it out. It sounded like “ broke” over and over again. That’s how professional this place is. It was disgusting and just unreal. I cannot believe he reacted to us like that. We simply looked in his direction and kept walking. Please do not go to his shop and trust him.
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March 2023 by Nolan Pearson
Absolute horror story of a place. Terrible workers, unprofessional. I got in to a small fender bender and took my car there because it was the only place covered under insurance, big mistake. I had spent a year building the engine in my car, it was my pride and joy. The car was in the shop for nearly 2 months untill I get a call that the car won’t start. Looked at the car with a friend who is a professional in the car I owned at the time. All of my electronics were fried, an $800 computer, a gauge, my brand new stereo, my alternator had been overcharged. 9 months later of calling over and over and no returns on calls or emails back Jason the owner says he is not liable and that I can take him to court if I want my money back from all the parts they had broke. He made rude comments towards me saying he has money and calling me poor. I saw him at Meijer and he yelled “broke” at me over and over again, very professional. One time visiting his shop he charged a lady $700 for a simple headlight change. Ridiculous. Multiple aftermarket car tuning shops have said they’ve taken their cars in there and had the same results with their cars being broken. My car had 12+ scratches, bumps, and dents that weren’t there before I took it in. The car had so many problems I had to sell it. It was my prized possession. Jason did not care and showed no sympathy and would not take the stand and be an adult and fix the mistakes he made on my car.Service: Steering & suspension repair
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October 2022 by JF F
Had repair done to my Honda Accord. Everyone was great to work with! They even gave me a rental car because a sensor came on and they needed it for a little longer. Great customer service!!Update- Jason fixed my uncles car, that my family and I paid for as a gift . Jason brought me a check for $200.00 a week later . It ended up he said not costing as much to repair . I have never had anyone ever go out of there way to give money back. Thanks again!
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September 2022 by Angie Green
They are awesome! I had spent the day waiting at different body shops only to find out it would be a month before they could even get me in. I went to Abbott's, and I knew within minutes that they could get it in within days. Chandra even set everything up for my rental and took care of everything for me. Exceptional customer service!!!
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June 2022 by Talli A. Campbell
Very evil place. All bad reviews true. Does a Scabbott Abbott Job.He will charge for work not done. Parts not put on. He has Police & Judges paid. Lawyers NOT on your side. Suggestion have your whole neighborhood in the courthouse if you have to take him to court. Because if not the police will be on jury on his side for pay.Court will side with him. No matter how evil. You're better off NOT being involved with him. Any good reviews are paid for. Don't fall for it.Services: Painting
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May 2022 by Greg Wisecaver
I had a weird unique issue with my truck’s camper shell. Multiple places were scared to help me, but Abbott’s helped and didn’t even charge me. Thanks!!!
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April 2022 by Marshall Maley
I had a small fender bender and also ended up hitting a deer. I went in and scheduled an appointment and everything was fixed within a week. Only problem was my drivers side mirror had not been hooked up so i could not adjust the mirror. I took it back in and they fixed it right away. I definitely will be going back in the future if I have any issues.
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April 2022 by Ty Atkinson
What a nightmare it has been. I took my wrx in to have some light front end damage repaired. The work seemed to take forever. When i was told my car was finished i arrived to notice the work was terrible ( dust particles under/in the paint, and sanding swirl marks all over the hood under the paint) and requested the issues to be fixed. After a couple days i went to pick up the car and it had maybe 5 less flaws then before. ? I needed my car so i took it that day. About to months later and the paint on the bumper was flaking off here and there, so i took it back in to have that fixed. I highly doubt they repainted the whole bumper so ill be expecting flaking paint again in the next couple months, not to mention there are sanding marks under the paint all over my hood still. I do not recommend this shop to anyone.Services: Painting
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February 2022 by Talli a C.
Evil, Untrustworthy. Camera only works to Abbotts benefit. Look at other reviews. Not a good person to deal with. I would recommend Denny's, Prime, Rohrmans, Defouw, Kyger, Raiser, anywhere but here. My vehicle not lined up in back light on because of it. Seatbelts not replaced. Overcharged for service not done. Refurbished instead of replacement parts, aftermarket instead of OEM parts & charged for OEM. If you want some correctly don't go here. Violent at that. Then won't have cameras working or errased.
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January 2022 by mixmaster82
Poor quality, paint had lots of dirt in it, it hasn't even been a year and the paint is already chipping off. When you bring up those issues they take your car and keep it overnight but don't do any of the work. Their excuse is always that they were busy. Don't waste your time or your money with this place.Service: Painting
