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November 2024 by Lisa Blake
Woah. Just woah. It’s been a few years since I’ve been in here, but I’m so, SO disappointed. Walked in with my wife and weren’t acknowledged. Walked over to a counter with all the video games because we needed new controllers for our kids. Stayed over in that section for a few minutes. Nobody offered to help. Nobody asked if we needed or were looking for anything. The three gentlemen just continued on their conversation. Walked up to the front and looked around- literally less than 10 feet away. Still no acknowledgement. No asking if we needed anything, if we were finding everything okay, telling us if there were any specials, even a glance in our direction. They were too busy raving about Donald Trump winning the election, how happy they were about it, and belching out loud. Literally reminded me of some poor movie portrayal of trailer park hangouts. As a gay, Hispanic woman, I was seriously disappointed in the lack of professionalism displayed by these three gentlemen. I was ready to leave within minutes of being there- their conversation made me so uncomfortable. My wife reminded me that political talk- while not very classy, didn’t mean anything… our money was just as green as everyone else’s. After the steady lack of acknowledgement from the three working, my wife was finally fed up too. We didn’t end up spending anything and walked out. I went back in to try and find out when the owner would be in so I could maybe come back then for my purchase. He’s always been kind and helpful and super knowledgeable. Wouldn’t ya know - I walked back in without my wife and was instantly greeted by the youngest of the three with a smile and a “welcome, how can we help you today” or something along those lines. I asked about the owner and was disappointed to find that he’s usually at the Valpo location. He only comes (usually) when there’s a need for him. The same young gentleman offered to help with whatever I was needing the owner for, but the damage was already done in my book. I didn’t want to work with them. He even called me “hun” on my way out. Ugh. Poor taste in political conversation in a professional establishment aside- the serious lack of customer service was a huge turn off. Big difference from my last visit and I most likely won’t be back. Just wanted to give everyone a heads up because this place has gone down hill.
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July 2024 by brandon rosenfeld
I went there today to buy some silver. Grst selection and great customer service. Will definitely be going back!
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June 2024 by Diane Saylor
My wife and I have always shopped at ameripawnWe have always gotten good service The young man that helped us was very nice And we appreciate it on a really Hot day
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June 2024 by Dalton Euler
I took my good friend from out of town to this business looking to buy some nice jewelry for his wife and his anniversary gift. It was him, my daughter, my dog (which is an emotional support animal) who’s very well behaved, and my self. The man behind the counter let us look around and then says “what’s up with the dog”? I then responded “what’s up with the dog” how he’s a support animal, then he said well we don’t allow dogs in this store! No I guarantee it’s because he was a pit bull, and he or someone here doesn’t like them. No signs saying no animals allowed anywhere on establishment. Avoid this place if you have a support animal!
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May 2024 by Anthony Johnson
Everyone there's great .. thanks Michael for your service today..very polite... well everyone is ..... helpful store
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February 2024 by Jim Lefeber
Every now and then everyone has a bad day, but check this place out. Been going here quiet a while and I can't find a better place to go. Thanks to Christine and staff I'mpretty sure I'll be coming back in the future
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September 2023 by James M
Rips off people by extreme low balling and lies. Won't do any research on any items. Is also uneducated on the topic in which he claims to be knowledgeable about... Was rude and defensive when at all questioned. I could probably record this guy
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August 2023 by Tom Bombadil
Great spot to pick up games or a console to play. Helpful staff and big selection of items to browse through. If you are looking for gold or silver, they have a large selection as well. If you need to pawn something or buy something, this is a great place to start.
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May 2023 by Gene Eigenmann
Great deals on everything especially jewelry! Great customer service and customer loyalty! Definitely recommend
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March 2023 by Patti B.
The only place I trust for my jewelry repairs. They have a jeweler on staff and do an excellent job. I've always come here for all my electronics purchases. Never had a problem with anything I've ever bought or sold.
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November 2022 by Gayle Russell
David was awesome helped me find what I was looking and gave was very knowledgeable
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November 2022 by Joshua Garza
The employees are very helpful. David is very helpful.
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November 2022 by Cory nave
Loved the store and the people. Shout out to David for the help!
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November 2022 by J
Five star service from James and this shop!
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November 2022 by Chad Kenworthy
David and James does a great time always helpful
