“They care for the customer and do excellent work on the car. Won't over sell or cause unnecessary cost. Just trying to help you stay safe on the road. *Update* years later and still going strong with skill and compassion!”
“Recently purchased a 2021Equinox from Shepherd’s. Our salesperson Kennidy did an excellent job! She went above and beyond to make sure that we found the vehicle we wanted at a fair price. Shepherd’s gave us more in trade in than other lots in the area offered. I would definitely recommend going to Shepherd’s and purchasing a car from Kennidy.”
7:30AM - 5PM
750 S Cass St, Wabash“I found myself today in a situation while in Wabash from Fort Wayne for work. I needed a new battery for my car, and my current battery was completely dead! After locking my keys in my car and having to have my car towed to the shop, I was super frustrated and exhausted. I called the shop and was worried that because it was 2 PM that they would not have enough time to install a new battery since it was later in the afternoon, and they had already had a very busy day ahead of them. I was scared I would end up having to leave my car in Wabash overnight. On top of that, my warranty company needed the documentation from the shop by 3 PM to cover my warranty claim! By the time I actually arrived to the shop, it was 2:30 PM. The service technicians were amazing! They were very courteous and very prompt. They were able to turn in the documentation needed to my warranty company and have me out of the shop within 30 mins! They accommodated my situation and made sure to have me good to go as soon as possible! I am extremely impressed with how fast and mindful of my situation they were. I greatly appreciate all the help they gave! The owner was very polite and helpful as well! I wish there was places like this in Fort Wayne! Definitely recommend! Thank you to this team for going above and beyond to help me while stranded so far from home.”
“I've had a lot of trouble with my tires lately and have had to replace 3 of them. For one, I went somewhere else and was highly disappointed. For the last two, I've used Oswalt-Thomas. And I'm so glad I did! They have been incredibly helpful and communicative. It also means a lot to me that they have been nothing but respectful. I highly recommend them to anyone needing tiress..”
“Worked me in. Didn't treat me like a girl. I. Like this place! They patiently explained that I could use my car and it was not dangerous. They conveyed it in a way that made me understand what was making a noise. Good people.”
7:30AM - 5PM
1801 S Western Ave, Marion“I took my 2010 Equinox in on Monday when my stabilitrak went out, they offered an appointment that following Wednesday and had me drop it off 8am. Noah was very quick that morning to let me know the bearing needed replaced and gave me a quote on the spot. I mentioned several other issues that weren't originally for this appointment and he offered to change my oil as well which had just come due. He willingly fixed them on the spot which was unexpected but incredibly appreciated. Everything was very reasonable and affordable and I was able to pick up my car the same day. Very impressed and will definitely be coming back! I appreciate this team and all they do!”
“Bought a truck and they told me the tailgate was stole off their lot and they have another. It's been twice the time that they quoted me and are not calling me back. Avoid Stan and this dealership.
Edit: Owner called me back and resolved issue in one day.”
“Had several problems developed on my 2012 blue Town & country that needed fixed. Sometimes the starter wouldn't turn over, the air conditioning was spastic in keeping cold, the rear hatch would not close with the button. Snyder fix them all at a reasonable price. I will definitely go back to them for any future repairs. Job well done.”