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November 2023 by Charlene Letourneau
Always professional here brought a vehicle for work was taken care of within 30 minutes back on the road again
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May 2022 by Robert Wright
I had ordered replacement tires, from the internet, for my riding mower, but struggled to get them on the rims and inflated properly, because of the way warehouses store and ship them. My friend dropped the rims and tires off, and they got it done. They charged a super fair price (much much less that I thought). Thank you guys!Service: Tires
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May 2022 by Ronald Highley
everyone was very helpful and Phil carried my tires and wheels to my vehicle for me.It seemed like everyone was happy working there.
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January 2022 by Patrick Wright
This has been the WORST experience ever!! I went in to ask about new tires and every tire I asked about needed to be ordered. Guy says they are so busy I had to make an appointment a week in advance. Then I noticed my tires are under warranty, so when I inquired about that the guy made me jump thru hoops for the warranty. I called Firestone and they said we don’t require all of that. Finally I got my tires with 37% warranty!!! I have a warranty but still need to pay an inflated rate for my tires. And all of a sudden I didn’t need an appointment he got me in the next day. They are a huge scam and just out to rip people off and make as much money as they can. Nothing like helping and trying to take care of customers. Should have known better! And honestly if I am buying 4 new tires, the least they could do was do an alignment but NOPE he wants to charge me even more!
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August 2021 by Chris B
Great experience with recent tire purchase. Jenny took good care of me and her tire recommendation was spot on for our mini van. Very happy with this transaction.Service: Tires
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July 2021 by Max Gulab
Quick friendly professional small town shop
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April 2021 by Marsha Shabi
I was in a hurry which makes it harder to wait. The credit card computer was being used by another lengthy customer. The sales lady said they were working on getting other computer to accept cards..So, had to find cash to speed up my purchase. She never said sorry for my inconvenience or thank you.
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February 2021 by Katie Vauter
Todd was very helpful when explaining the inspection that was done on my car while my tires were being replaced. All services were done quickly and the quality of work was phenomenal. I always have a good experience at Heinold & Feller.
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February 2021 by Lynda Weiss
Inquired about a set of 4 tires for my Outlander. Jenny looked them up and gave me an excellent deal on Used/New tires (about 50 miles on them). She beat everyone elses prices but about 200 for their cheapest tire. The tires I got would have been more then I could afford but because Jenny looked and found the deal I was able to afford the tires. The tech found a potentially hazardous problem with my vehicle which my husband was able to repair the same day! Thank You for having people working there that genuinely care about your customers!
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February 2021 by Krystal Levi
I had a very last minute need to check a tire that was losing air. Heinhold Feller squeezed me in to a tight schedule, found the nail, patched the tire, and had me back on the road in less than an hour! Great service, very professional, and seemed genuinely happy to help! I haven’t got that from a lot of service station in a long time!
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November 2020 by Nicholas Grott
I'm convinced that my wife is a magnet when it comes to nails and screws or anything you can pickup in a tire. It's nice knowing that I can send her to Heinold and they will take care of her and not advantage of her. She asks them to fix her tire, they do and she doesn't walk out with a laundry list of things that are wrong with her car. What do I like about this business? Trust. I can trust them with my wife and family.Service: Tyres
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November 2020 by Ken Metz
Mounted the new tires and rims I purchased online. Did a great job. Very professional. Highly recommend
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August 2020 by Katie Brown
Todd was so helpful and made sure to stay in touch every step of the way. They informed me I needed new tires but gave me a timeline of when that should happen instead of pushing for a same day sale. Very thoughtful and caring and the prices were very fair.
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July 2020 by David Konkey
These guys are great. I brought my truck in for new tires and asked them to first inspect it for everything it might need. They were able to show and explain it very well and very reasonably. Their work and warranties are top notch. Been using them for over 15 years and I know my vehicles are in great shape when they leave Heinold & Feller.
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April 2020 by Kathy Schoon
Although stay at home policy was in affect, my brakes needed repaired. I went to Firestone in Valparaiso. I was pleasantly surprised that disinfecting was being done as I walked in and also you had to stay a safe distance away from the service counter.
