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March 2025 by Ronda Vanvoorhis
This Kokomo store is a complete disaster! clothes are laying all over on the floor, under the racks ,in the aisles, and on the floor. There are shoes with the shoe boxes half opened. It has been like this for months. This is the worst target store I have ever been in as far as cleanliness and organization. The first picture was taken in February 2025, and the other pictures were taking several months prior.
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December 2024 by kittygomrow
I don’t normally leave bad reviews, but the 5 or 6 times I came to this location this year, it has been absolutely wrecked inside. Stuff just all over the floor and things on the wrong places on the shelves. Its like the have no employees going around tidying up the store though out the day. It’s not all targets because when I go to the super target in Lafayette it always looks great inside.
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December 2024 by Scott England
Needs restocked quicker
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June 2024 by Biggs
The manager at the store refused to let me have a box that comes with the purchase of toys I was buying for Toys for Tots. I spent $200 and was made to look like a thief when asking to have to box that the toys were packaged in in front of more than a dozen shoppers. I am embarrassed and cannot see how someone would treat another person this way.
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June 2024 by Koti Quintero
Great!
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April 2024 by Wesley Crabb
Visited today around 8:30pm and the self checkouts were closed. There was only one checkout open with a considerable line. I ended up waiting 5-10 minutes and when I made it to the cashier I asked him what was going on with the self checkouts. He informed me that the self checkouts now close at 7pm. As I was paying for my items I looked back and the line was even longer than when I had joined it. I applaud the change to 10 items or less on the self checkouts, but closing them so early is definitely a move in the wrong direction. Do better Target.
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April 2024 by Nash Smith
This place is always nice to come to no matter what kind of day.
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March 2024 by Tzephanyah555
Always nice
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March 2024 by Athaya
Very great experience
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February 2024 by Kayla Johnson
I normally have a fairly pleasant experience at this target but this evening my drive up representative (braids and headband and glasses I believe) was beyond rude. I had a bag that was not in stock and I asked if I would be refunded she was too busy on her pos to even give me the time of day. Rudely told me I “never even paid because it hadn’t been picked up” and darn near sprinted away. That’s funny because the pending charge still took the full amount , I do know what she meant but I just think the customer service side of she was really rude and seemed to be bothered she even had to do her job and walk the order out to me.
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January 2024 by Gregery Jones
Upscale Walmart.
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January 2024 by True4ngel
The store was very busy being right before Christmas and at closing time. The lines were outrageous but I was in the electronics department and the cashier was already closing out the drawers. He actually took the time to ring me up and show me an alternative if needed. Excellent customer service.
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December 2023 by Debbie Reeder
I love ordering on-line from target. It is so easy to place an order, and it is always a quick pick-up.
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December 2023 by Chennel Lindsay
Super fast drive up - pickup! Employees are always nice and order is accurate.
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December 2023 by Steve A
I really can't pin-it to ONE reason, more like multiple. For starters, when I phoned you 800 # approx 6 PM as I had gotten my mail earlier in the day and it was supposed to be coming sure post...well it didn't...it was coming UPS "all the way" not handed-off from UPS to USPS. Well your rep said "No, UPS was delivering it, etc., and she guaranteed it would be here by 9 PM...it wasn't...Then, when I did get it next day (too late) and returned it, ABSOLUTE CORPORATE STUPIDITY!!! I KNEW what was in the box from Target with the Target shipping tape sealing the box, KNEW I was going to return it now (due to late dlvy), so I didn't even open it.OK, I get to store, I realize they needed to unseal & open the shipping box to scan barcode on item for return, but THEN, they unsealed & opened the item itself, an Amazon Echo Show 8 (there's a seal on all Amazon Echo devices)...rather than take it and be able to put it on shelf and sell as brand new, which it was (remember, I hadn't even opened the still sealed shipping box, much less unsealed or opened the item box), they unseal it, take it out, etc...WHAT A TOTAL WASTE...A $130 item, BRAND NEW, STILL <was> in SEALED box...TOTAL CORPORATE WASTE...NO RESPECT for our environment, our FINITE RESOURCES!!!This was my first order from Target in prolly 3 years (due to previous screw-ups, late deliveries, lies to by customer service, etc. etc. etc.), and will be my last...Additionally, prior to this, when the item was NOT delivered Thursday (as scheduled), by then you had gotten more in at the store, so I ordered for pickup...well it was less than two hours until closing, so it scheduled it for next morning...but wanting the item, I went ahead and ordered...Then, I called store, spoke w/Sarah in Electronics, yes, she had them in-stock, held one for me, I ran to store THAT EVENING, picked it up, but of course the Customer Service counter lady (who was very cordial tho, nothing against her, she was just following you stupid, idiotic, policy) could not just scan that one and complete the "online order," show it as "picked-up" and then let me pick it up/take it...NOPE, too simple...I had to cancel the online order, then pay (again) for the one I was picking up...that insured you can hold on to <customer's> money a few a few days longer while the return credit processes!One other side note, one other thing I learned thru this...As I was putting the online order in (on the web on my desk computer at home), I discovered that I couldn't schedule it for curbside, rather I had to wait until I got the "Order Ready" e-mail, the switch it to Curbside IN THE APP!!! That is absolute BS...So much for Customer Convenience...any other place I order online (e.g. Best Buy, Kohls, Krogers, Rural King, etc.) I can choose curbside right when I put the order in ONLINE (NO app required to "switch it" later). Well I went ahead and installed the app in anticipation of needing it the following morning...didn't need it after all (as you've seen now), but I've also now DELETED the app from my phone...Target really needs to get with it!!!DONE WITH TARGET...Will ONLY shop them as a last resort, if I can't find a particular item elsewhere. Thank God for Amazon (and you companies wonder why we shop Amazon)...not only <typically, tho not always> lower prices, but FREE NEXT DAY delivery...took Target 4 days to get the item here (after they said 3)...Done!!!
