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December 2023 by Hanna Heltzel
I called on 11/16 around 9 am. I spoke with a woman and gave her all necessary info for a new auto and renters policy. She said she would look around and call me back. To this day I’ve never heard back from anyone.I also submitted an email request on their website on 11/20 (no response from that) I also tried calling again today 12/1 (no answer).Irritated I wasted my time giving someone the info to just never hear from them again.
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July 2023 by Danielle Lucas
Stephanie was amazing!!! Great costumer service!
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February 2023 by John Anderson
Competitive rates with a cost advantage. Easy to work with and responsive.
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January 2023 by Chris Miller
Michael and Kevin are first class humans who truly care about you. I couldn’t say thank you enough for the help they have provided and continue too!
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November 2022 by Amber Houchens
Micheal went above and beyond for us... Would 100% recommend GIA too our friends and family
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November 2022 by Tyler Donson
This company knows how to treat and take care of their customers!! Wouldn't go anywhere else.
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November 2022 by Staci Colon
Great family owned business with exceptional service! I love that I can call the office directly or stop in with any questions. It’s beneficial to us to be able to have all our insurance needs with one agent. From home and auto to business insurance, they have us covered. As a small business owner we love to support other local businesses.
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November 2022 by Lisa Richardson
I have been with this company for several years, I would recommend this company to everyone! They have always been extremely helpful and the kindest people
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November 2022 by Robert Sebura
Pleasant family run business, always taking care of our needs! Would recommend them to anybody for their insurance needs…
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November 2021 by Samantha Diveley
Michael helped me get a great deal on insurance for a vehicle I just bought. Very professional and kind. The process was quick and easy. I definitely recommend them. I'll be sticking with them to be my insurance guys, 100%!
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November 2021 by Isaac Hanny
The agent that I worked with is Mike, and he is incredible. I am a young adult who recently got married, and so I was looking to get car insurance for both my wife and I's cars.He offered me a deal to pay less money for two cars than I was paying for my 1 car with my old agency before I got married! I don't know a whole lot about car insurance, but I do know that paying less money for more product is always good! And on top of all of this, Mike was super pleasant to work and talk with. Great experience!
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November 2021 by Justin Kelly
Amazing experience. I was a brand new customer and I was in and out in 15 minutes and got the coverages I needed. I'll never buy insurance anywhere else. Truly an enjoyable experience which is not something usually said about Insurance agencies. There was no pressure to purchase anything and no sales push for additional policies above and beyond what I requested.
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November 2020 by Jake Bergman
Michael is awesome to work with and helped save me close to 1/3rd off of my current insurance policy with exactly the same coverage at a better insurance company!
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November 2020 by Bootred Will
I have been a customer I've Gaffney insurance for over 7 years never had a problem until recently they never handle my situation in a professional manner they ignore my phone calls didn't return calls they also screen my calls they also assumed a lot of information about my personal business that I never told them I would never recommend this company to anybody they were not professional in any kind of manner whatsoever and I hope the people of Kokomo will do the same
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November 2020 by Caleb Hacker
Gaffney insurance is great! They’re always willing and able to help me with any needs in a timely manner. I would highly recommend them to anyone!
