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“We like to use the lobby service because everyone remembers who we are. Brett and others are always friendly and have smiles.....it's as though they like their jobs which is hard to find now days. After hours we use the video drive up tellers and while that is nice after hours, we still like it best when we can be face to face with this crew. Good friendly bank.”
“Indiana heartland credit Union is Awesome! Everyone is always so friendly, they've always help me out in so many ways! They do a great job, Thank you,Indiana heartland for all you do!”
“I just finished the process of obtaining a HELOC. Caroline and Katie were absolutely wonderful to work with. Very professional and also very responsive and personable! I will always go to them for any future needs!”
“I'm not sure if you are short staffed but waiting times seem to be at minimal 20 minutes or more. Otherwise I like to give 5 stars. Customer service is still the greatest and the tellers are phenomenal!!”
“I just have to say that they have excellent customer service. I had went there to do a shared branch withdrawal from my Via credit union account, but a code popped up that told them not to honor it. They held onto my stuff and waited while I ran outside and called Via, they helped me while I was inside talking to them and Via at the same time, and even just used my phone and talked to Via themselves. The whole thing took like 30 minutes and they were very patient and polite the whole time. I will definitely recommend them to anyone looking to switch banks. Again thank you for all your help!!”
“I truly think this bank is a really good bank. I had never had issues with them in the past and haven't had any now. Thank you BMO Harris Bank for being so awesome”
Closed
201 E Southway Blvd, Kokomo
Banks
“Kathleen Walker with the Loan department is a wonderful employee. She has been so kind and patient with me and my wife as first time homebuyers. We greatly appreciate how dedicated she is to helping her clients.”
“I always feel welcomed. This staff is always friendly, knowledgeable, fast paced, and always eager to help. They take care of my banking needs every time with a smile and solution oriented if I have any issues at all.”
“I cant believe all the negative reviews! Not my exoerience at all! I have used Key Bank for many years without a problem. Great easy to use app. Customer service always top-notch. Wish there were more branches, they closed all others in town, however 1 of the bank officers took my transaction to the tellers who processed it b4 end of day & mailed receipt to me (was peak busy time). While they offer same services & # of locations as some other banks in town they do a much better job & retain their employees which is important.”
“It is a great bank first of all! The branch on Washington Street downtown has the friendliest tellers an workers!! They are open right now, by appointment only or the drive thru has a talk to a teller option.”
“The Money Lender Agent was very helpful, nice, and explained all the detailed information to us. We have been w/this Bank for many, many years. Per: my grandfather.”
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“I have banked with Star Financial Bank for over 20 years, and even have my home loan through them. I have never had a problem, and I have enjoyed the helpful and pleasant staff.”