CVS Health in KOKOMO is a reliable and convenient healthcare destination that offers a wide range of services and products to meet your needs. The store is open 7 days a week, making it easy to fit into your schedule when you need a prescription refill, COVID-19 or flu test, vaccinations, personal care items, or even a healthy snack. Customers can also take advantage of the ExtraCare® program to get personalized deals and earn rewards, or shop weekly deals for extra savings. The store is generally described as friendly, clean, and well-stocked, with the exception of some issues with the use of discount coupons. The pharmacy team, including Vera, Helene, and the store manager Rob, are praised for their helpfulness and customer service. However, the pharmacy manager, Kenneth Wait, has been reported to have poor interpersonal skills and a rude attitude, which has caused stress and upset for some customers.
This is a very friendly ,clean, fairly well stock store. Only problem is using the discount coupon they text or email me 9 out of 10 times I can't use them because they won't show up at time of checking out and the cashier is unable to pull them up either.
August 2024
They never answer the phone, don't fill meds when they're supposed to, what is going on? I don't want to waste my gas going to the pharmacy when I don't know if my new meds are ready, and they won't answer the phone to tell me nor will they send the text telling me.
June 2024
The store staff & pharmacy staff is always friendly & helpful
