Lochmandy Ford of Knox is highly praised for its excellent service and friendly staff. Customers appreciate their dedication to making sure vehicles are well taken care of, whether it's for routine oil changes, check-ups, or more complex issues. Many mention that the staff goes above and beyond to ensure customer satisfaction, with some traveling long distances just to receive quality service. The service team is described as kind, professional, and supportive, quickly addressing problems like tire issues or vehicle repairs with care and thoroughness. The dealership is also noted for its honesty, not adding unnecessary extras, and providing options that help customers feel confident and satisfied with their purchases. Several customers highlight their positive experiences with the sales team, especially with Trevor and Bob, who helped them find the right vehicle and made the buying process smooth. Overall, Lochmandy Ford is recognized as a trustworthy, caring dealership that treats its customers like family, making each visit a pleasant experience and fostering loyalty through genuine service and support. Many customers express their intention to return for future vehicle needs, emphasizing the dealership’s outstanding reputation in the community.
Excellent service department. Trevor is great to work with. He searched to find the vehicle I needed. This is the 4 th vehicle I have purchased from this dealership-that says it all!
November 2025
Thank you Bob Butler for making this such a easy process!!!
November 2025
I just had my new vehicle in for a check up and these people will do their best to make sure everything is good too go. I appreciate everyone of them
