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December 2023 by Darinda Snyder
I recently opened a new car loan and Midwest in Kendallville made it the most seamless and easy process for me. Opening this new loan was simple, painless, and fast. Thanks to Jim and David at the Kendallville branch for making this so easy for me. I will GLADLY go back to Midwest for my banking and finance needs. Thank you!
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December 2023 by Fat “FatPrism” Prism
What an absolute delight to work with this team. After consolidating all of my debt into one sum, I was able to get my credit back on track and one easy payment.After this I could finally get a housing loan. Very helpful and very knowledgeable team of people!!!!
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December 2023 by Kendra Hurry
I was told by management the fees they charge people for their checking and savings (which for most is extremely hard earned money), is how they make their revenue. What about my 2 car loans, my personal loan, mortgages….the things I’m choosing to pay you interest fees on and have been sense I was 18. Now at the age of 39 and years of loans with Midwest, I not only want to close my newly opened checking account, but never come back for another loan in my life. What they are doing to their customers/clients is not right in my eyes, and I will be going back into real estate so I never have to worry about losing money like this again. Completely shocked by the last 2-3 months of my family’s life because of them. Happy to be going back to Chase Bank for $3.50 atm fee I originally complained and changed banks for. Lesson learned.
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October 2023 by phyllis bellos
Customer service is very helpful and they always know you by name the next time you walk in.Great Bank!
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November 2022 by Margie Gamble
Sarah made me feel so comfortable and took pride in her job . I am happy to say we will be switching banks . Thanks Sarah
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September 2022 by David Geng
Really appreciate the solid support that I received from Sarah R! The website looks nice and is easy to use. The rates were excellent and I look forward to utilizing MWAFCU for other financial products in the future!
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August 2022 by Kevin Templar
Prompt and very professional Sara was. Didn't over promise when she contacted me. I did not contact her. She followed through on everything and in the end provided more than I expected. Thanks Sara
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August 2022 by Ralph Deck
They were very helpful and courtesy when i needed help in a emergency situation tyvm
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July 2022 by Teresa Stewart
Best bank I’ve ever worked with! Customer Service is outstanding.
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May 2022 by Martha Quintanilla
Excellent customer service, very polite, very helpful!!! Manager went above and beyond to get my account set up the way I wanted it. Made my day much easier! Really appreciated the service! Thank you! June 3, 2021
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May 2022 by Lee Sexton
Anytime I need a vehicle loan I use MWAFCU because they have the best rates every time!
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May 2022 by Tielly 7
They went above and beyond...they were polite, customer focused, and thorough.
