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December 2022 by Eva Maciel
Well, I open an account At this bank. And I needed to deposit a check into my account and I'm working out of state right now. So I called the bank Because I had questions and why I couldn't have someone to go and deposit my check since i am out of state at the moment. I have to say that the management At the Kendallville branch is very inconsiderate Of the customers concern. The b**** was so inconsiderate she cut me off Is in mid conversation as i tryed to get answers, then told me to have a nice day when I wasn't done talking to her.
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March 2022 by Veronica Erickson
I love banking here! They know who I am. The tellers are always very pleasant, and understanding. I had a few issues, which were dealt with immediately and in my favor. They even blocked potentially fraudulent websites from accepting my payment, then called the next day to make sure it was me. Thanks everyone, for everything!
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October 2020 by Travis Hicks
My cousin recommended, Big mistake. I opened a checking account , opened my son a savings account. I had overdraft protection.Had to go to a funeral. Came home to find out that I had money coming out that I knew nothing about. Plus fees. They don't keep the balance updated. I'm on disability and I know when my check is deposited. I complained about it and I was told that I could go bank somewhere else. Wasn't concerned about my problem. VERY DISAPPOINTED. I WILL FIND A NEW BANK.
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September 2020 by Michael Elliott
Great people that work there. They get to know everyone that comes there. They don’t even have to ask my name when I come in they already know my face and that’s a big thing when it comes to banking to me.
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February 2018 by Jeff Finfrock
Best bank I've ever dealt with for savings, checking, and other banking services. Staff are always friendly, courteous, and genuinely care about their customers and clients.
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September 2017 by Susan Godsey
Love this bank and all the employees. Always helpful
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August 2017 by James Handshoe
After spending an hour opening an account, the next morning we were greeted by the rude manager who claims to have easedropped on us during the sign up process and heard us talking to the clerk about forging checks. Rediculous! 2hy would any clerk continue signing us up if we were discussing fraud with her? Why was the large manager lady listening in? If she were anywhere near during the sign up process, she'd have heard our conversation and not tell us to leave based on some imaginary conversation. Having just moved here, 5his is a real smear on how we are and tell others of Kendallville in general.
