Best Western Kendallville Inn offers a basic stay for travelers, especially those attending local events like baseball tournaments. Many guests appreciate the cleanliness of the hotel and the friendly, helpful staff, particularly the breakfast attendant and front desk personnel. The breakfast is often highlighted as a positive aspect, with a good selection that includes free popcorn, which is a hit with kids. However, the hotel is noted to be in need of updates, with some areas described as dirty and dingy. Guests have mentioned that it can be quite busy, especially with dogs present in many rooms. While the location is convenient near restaurants and attractions, some visitors have experienced issues, such as incorrect breakfast hours and flickering lobby lights. Overall, while Best Western Kendallville Inn may not meet the expectations of a three-star hotel, it provides a cozy and functional option for those in the area, with a few dedicated staff members making the experience better for guests.
