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November 2023 by Jessica Evans
The employees were so wonderful and helpful! I was looking for perfume for my wedding, and she made wonderful suggestions, and walked me every step of the way! I wish so badly I got the employees names because they were wonderful. Then they helped me pick out a cologne for my fiance. 10/10 would recommend especially if you have questions! The employees are so helpful.
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October 2023 by Lauren Jones
Horrible staff that clearly can’t do customer service . I worked for Sephora for 6 years and never seen two associates playing on Snapchat on the floor and behind the register. One actually almost ran straight into my husband because she was busy playing in her phone. Never told me my points until I asked and this should be the first thing you tell a person after you ask the phone number or email ! Everything was out of place and gross! Multiple testers of the same product( no wonder ppl randomly open things) . Needs new management and I would be happy to clean up the mess this store has made at management pay. It’s embarrassing for Clarksville ! Do better seriously !
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October 2023 by Little Ray Of Joy
Review is mixed I can never really find what I'm looking for, product is never in stock, employees ignore you, I have to go to Sephora most times
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August 2023 by Jenn Daily
Really didn’t appreciate the bigger blonde worker with pink in her hair, that cut me off today in the store.Literally walked in front of the makeup that I was looking at because she was helping a guy. You clearly saw me standing there first and there was plenty of room you could have showed him without walking right in front of me to move. This is not how you treat your customers. You need to respect all your customers equally.
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August 2023 by Gwendolyn
This place has EVERYTHING that I am looking for as it pertains to makeup and facial cleansers. The staff is always very nice and helpful. I have absolutely no complaints.
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August 2023 by Rhonda Reid
Enjoyed shopping here with my granddaughter. Signed up for coupons and received a free gift for my bday. Staff very helpful!
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August 2023 by Lindsey Cochran
Today was the best experience I have had there. They are a great crew of people ready to help with makeup needs.
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July 2023 by Jess X
I used to frequent this Ulta often, employees are a mix. I’ve had some that were really friendly, and some that were stuck up and just generally inconvenienced to be there, including the few managers I’ve seen. But honestly, you almost expect it from this kind of store. ??♀️My main issue is that they are constantly out of stock of things. Every time I visit there’s at least 1 thing I needed that is not in stock. At first I assumed they couldn’t get it in, until I went to Columbus and they had a full stock of the items that hadn’t been in stock in Jeffersonville for some time. They also never have any of the perfume to sample. Not even the little roller ball perfumes, which I’ve never seen stocked at this location.I don’t want to have to pay shipping every time I need something, and I can’t depend on this location to actually be in stock, so I’ve had to start buying things from Amazon instead. Hoping management takes the initiative to improve this location in the future.
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June 2023 by Heidi Smith Kiser-Byers
Always love going in and testing new products!
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June 2023 by Shelby Schulz
They never have anything stocked, I’ve been there at least once a month for the past several months and they almost never have anything on the shelves
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April 2023 by Tammy McKinney
I have mixed feelings about this store. The first time I visited, I found no one to help me. The second time I went, I was looking for a cream to help with my sunspots. The girl that was helping me took me to a cream that you had to use sunscreen with, or it would darken the spots even more. Umm... the point is to lighten the dark spots, not pitientially make them worse. At least she tried to help me.
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April 2023 by Maura Roll
This location was poorly stocked with fragrances, as in every designer and shelf was empty. When I asked the store manager about the lack of stock, she annoyingly stated that the store wasn't "out of stock, just low in some stock." She offered to check for my fragrance "in the back" but needed 2 other associates to assist her with opening a drawer underneath the shelf, revealing an entire stock of fragrances. Sadly, not one store associate placed any of the boxes back onto the shelves....strange..check out line was very long but cashier staff were very friendly and ended the my visit on a positive note.
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April 2023 by Tammy Jones
Horrible evening staff. Employees talking to each other, blocking displays, and ignoring customers while 1 cashier has a long line and is asking for help on the intercom and being ignored. It didn’t even seem like a manager was present.
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April 2023 by Naeim Torkian
I went there to pick up an online order. The process was quick and smooth. They have a separate section for pick ups which was great.
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April 2023 by Brent Beeson
Everytime my wife puts in an online order and I have to go pick it up, the young ladies here are always so nice and helpful. They've even helped me get a gift for my wife.
