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November 2023 by David Andes
Customer service is lacking,Stopped in for an oil change, they said it was 1 1/2 weeks for I could get an oil change.Recently bought a set of tires, with warranty road haz.Got a nail in tire so I stopped in to get it fixed.Was told since it’s an hour and a half before closing they could not fix it.So I had to go to a competitor
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November 2023 by Ron Hays
Patty took care of my vehicle with excellent service. They really do a good job over there.
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October 2023 by Quintera Quinn
I went in yesterday after there was a nail in my tire and I heard it while I was driving. They helped replace the tire and offered quick service. The people working were very kind and helpful, especially given that I don't know anything about cars other than how to drive!
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September 2023 by Rae Isbell
We’ve been twice & have received exceptional service each time. My Hubby is a mechanic & he too is highly satisfied. Joel has always been top notch!
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July 2023 by Kari Brown
Set an appointment, and they say they are busy and can't get you in.. what's the point of the appointment. The staff was rude and acted like they REALLY disliked their job and customers. Walmart Auto Center has better customer service. Y'all charge entirely too much to put up with the rudeness and made to feel like we were an inconvenience.
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June 2023 by Angeli H.
The worst experience I've ever encountered in my 50 years of living. If I could've gotten a live person instead of a voicemail at their corporate office in the 6 times I've tried to call, I would've expressed my complaint privately but instead I have to revert to this public expression of their complete incompetence at this store. Yesterday while getting gas at the Marathon station next door, my tire pressure had went down to 8 psi, so I immediately tried to put enough air in it to get it across the street to this location. Upon arriving I was asked which tire, where I responded, "The front right tire." Passenger side. I stayed there for a moderate amount of time, nothing crazy and they drove my car out to me with the flat tire still on it of course by now it had lost all of the air again, when I said, "That looks like the exact same tire that was on it." He said, "You told us the front right tire" I said, "Yes that's the front right tire." I mean he just repeated to me exactly what I had said but then, He began to argue with me that the front right tire was the drivers side and that his guy said that was the tire that was leaking. I then told him, "No it was not the one leaking, because it's still on the car and it's flat right now." I mean, how can he seriously argue that I am wrong when I was looking at the flat tire on the car?? I told him that I should know I just aired it up. At this point I looked at another customer in the store that had been talking to me and he said, "You did tell them the front right tire and you told them the passenger side to confirm they understand." I'm glad he was able to confirm that because at that point I was starting to get confused myself. I mean....they couldn't tell which tire was flat????.Next after arguing with the guy that my flat tire was really still flat, (I seriously can't believe I even had to argue that) they took it back to replace the correct tire with my spare. When they came back out with the car the other customer in the store starts yelling, "TELL THEM TO STOP HER CAR!!! THERES SOMETHING STUCK ON THE TIRE, SOMETHING IS HANGING FROM THE TIRE!"Yes.....to my surprise they had left the lug wrench attached to the drivers side tire that they had just put back on and by the time they had stopped the car it was sitting on the ground like a kick stand on the ground attached to the tire that wasn't leaking. I walk outside because it could've broken or weakened my lug nut and said, "Did you guys seriously just leave that wrench on my tire and drive it out to me on my $50,000 Cadillac!!!!???" He said, "Ma'am there's nothing wrong with it." I said, "How do you know, it could've weakened or broken something or hit my inner wheel." He again started arguing with me that it was fine. At this point I left thinking that was it, but NO I get into my car to find my middle console shelf at been taken out and left turned over in my passenger seat. I have pictures below, one picture is when they were taking the wrench off the tire after they had drove it back to me and the other is a picture of the inner console shelf in my passenger seat. I didn't think of taking pictures of the console shelf until after I had picked most of the stuff up to put it back into my console. Obviously they had been looking for something, I'm assuming maybe my wheelock but typically people would ask you where it is instead of rummaging through your personal belongings to find it..... I didn't find anything missing but I sure was wondering at this point. Anyway this was an awful experience. I immediately took it to a place I trust, Faulkenburg Automotive in Floyds Knobs so he could look it over for possible damage, they have the vehicle right now putting 4 new tires on it today.
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June 2023 by Mike Deal
Had a big mix up on tires. They did not put right tires on I wanted. Said just was not available for this vehicle. Came up with another set that I liked had to pay a difference between the set they put on and the set I got. The set I got should of sold for close to 925.00 with the difference I had to pay ended up with almost 1100.00 invested. I am very happy with the tires. But still think they over charged me a little. Over all. It was just a mess and I was upset just paid the few dollars extra to get it over with. I feel I paid about a 100.00 more then I should have.
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June 2023 by Catalina Guadaña
I had an excellent experience at tire discounters, the personnel is very professional and kind. The wait was from 1 hour to 1.5, they provided an Uber to take me home, and back to pick up my car at no cost. It was a very pleasant experience.I highly recommend their business.
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June 2023 by Jennifer Anglin
I would not recommend visiting this location. I made an appointment at 1pm a week in advance to have one tire replaced and an oil change. Dropped my vehicle off at 1240. Returned at 4pm to pick up only to find out that they haven't even touched it. They were going to pull it in and put it on real quick. I asked them not to do anything to my car. The manager Mark came to tell me they were pulling it around and did not even apologize once. I have visited other locations with no issues. Please use caution when visiting the Veteran Highway location
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June 2023 by R Baker
Jerry was great explaining the services offered. He needed help finding out if they can sell me one tire. His supervisor was very short and rude!! I would have stayed for services but was made to feel small since I could not afford 4 tires ! Was willing to buy 2 tires but the supervisor attitude made it a no deal!! Thanks Jerry your tried
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June 2023 by Suzanne Phillips
My “check tire pressure” light went on last Saturday at 2:30. You helped me, was courteous, stayed beyond closing time and did not appear irritated (Saturday closes at 4:00). Thank you very much for helping me. I will be back for other services.
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June 2023 by Naomi Garcia
My son shopped around for tires everywhere and found the best prices here. The place is kept nice and clean, landscaping looks great too.
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June 2023 by Used Genius (David Sekanic)
I took my vehicle in for a tire issue. The shop was kind of backed up because of the time of day. The guys at the counter were very helpful and treated all of the customers with the same level of courtesy and respect as they did me.
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May 2023 by David S.
I took my vehicle in for a tire issue. The shop was kind of backed up because of the time of day. The guys at the counter were very helpful and treated all of the customers with the same level of courtesy and respect as they did me.
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May 2023 by Tayler Green
I am over the moon with their services! I had a TERRIBLE experience with Walmart auto in Clarksville and they fixed it for me! they told be some things that could be done to my car as well aside from what I had went in for. I had a budget and they got almost all of it done right at my budget! They were so kind and helpful! Even called back the day after just to thank me for using their services and to let them know if I need anything else from them! ♥️
