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April 2024 by Tyler Fritze
5 star review solely based on Rolanda!!!! She is amazing, and an asset to the company! It was nice to see a fellow Texan working there ?
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March 2024 by Neil Silverman
Yourvaverage older
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March 2024 by Muhammad Fashi
Great
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March 2024 by Average Myke
A bit dated in the rooms but it wasn't terrible. Service they seemed a bit "blah" no big deal. It was a great location to get to Game on the River restaurantRooms: DatedNearby activities: River walk, hooters, game on the river, Louisville downtown with Fourth Street live. Among other stuff in the city to do. You just have to cross the bridge.
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March 2024 by jason meredith
Really nice and an excellent breakfast!
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March 2024 by Kailua Lee
I usually could not afford Sheraton because of its upscale. However, it was a pleasure that Expedia upgraded me to this hotel after original hotel I booked could not get me checked in. At first glance, the hotel is fancy and the room was clean. However, upon close inspection, there were blood stains on pillow case and bedding. This isn’t what I would expect from a high end hotel. On top of that their shower sliding door slides backwards to open every time you try to slide close it. Definitely skip their breakfast buffet as those are the food you can make easily at home— microwaved omelettes, bacon, sausage links, potatoes, and continental breakfast items. It is not worth $16 at all and the food isn’t that great ?. The best part about this hotel is that it has Starbucks coffee— free at your room or $2 downstairs if you need one.Food & drinks: Skip the breakfast buffet and save yourself $16.Noteworthy details: Breakfast buffet is not great yet expensive ($16), and not available on Mondays.
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February 2024 by Cam miller
Great
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January 2024 by Anika Davis Watley
Room was clean. No mini fridge which I'm not use to. On the road in hotels a lot for sports and we need a fridge or mini to keep food and snack cool.
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January 2024 by Mike Duncan
Wonderful place to stay conveniently located to mostly everything wonderful staff great
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January 2024 by Rita Dabill
Ver nice place. Had an issue with thermostat on checkin. It was immediately addressed by two nice maintenance men, I regret I didn't get their names. I did get the name of Pedro, a manager who addressed the issue and moved us to a new room he checked prior to make sure everything was ok. We had asked for blankets that were brought up quickly. Also enjoyed Lonnie a server at breakfast. Very nice staff and rooms.
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January 2024 by Amanda Grimm
The staff was so accommodating and kind. They went the extra mile at all times for us. It made our trip really special.
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November 2023 by Ross Hart
I was here for a long term 7 night stretch. The staff was great and friendly, especially Rolanda. Had an issue with hot water that was corrected quickly. I wouldn't recommend for an extended stay as the room did not have a fridge or microwave. There was a microwave in the lobby but not sure everyone wants to smell my spicy ramen lol. For a short term stay this is great, but for long term I'll go across the street to the Residence Inn.Rooms: No fridge or microwave. A little outdated.Walkability: There are a lot of restaurants nearby, as well as a couple bars. Also the waterfalls of the Ohio are within a quarter of a mile.
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November 2023 by John Morris
This is not a great hotel. It takes a backseat to other Marriott Franchises. The "Club Lounge" was a joke. 5 day old milk in the cooler, day old coffee in the pot and the water in the chafing dish was not pleasant. You could tell they hadn't cleaned it nor used it in quite some time. The location was not in a great area for walking. Didn't particularly feel too safe in that location. I had also left a charger in my room. When I called back to ask about shipping it to me at my expense, I was told they didnt do that and I would have to come back to get it. Luckily, a friend was in the area and drove over to get it. Do yourself a favor and stay somewhere else.Rooms: there was not a fridge nor a microwave.Walkability: Not at night!Food & drinks: Disgusting to say the least!
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October 2023 by M J
Hotel was not as nice as expected. Expected alot better from a Sheraton. Especially for the price we paid.
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October 2023 by Steven Keller
Hotel was awesome. Drivers were awesome and very helpful in telling us of things to do.Only drawback to the room is that we wish it had a mini fridgeNearby activities: Hotel drivers will take you over the bridge to Louisville to see bourbon row.. better than driving your self.