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December 2023 by Michael Mcgreevy
My wife accidentally purchased a seresto collar for dogs online for pick up whenever she meant to purchase one for cats. When realizing her mistake she brought it to the attention of the staff and asked if she could do a return and exchange it for the one she intended to get. When she asked she was met with hostility and was told that they couldn’t offer an exchange for another 24 hours. She asked if there was anything they could do and they were very rude and offered no solution aside from making her come back again tomorrow even though she was already there today. We will never shop with petco again.
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November 2023 by Donna Pappe
Bagel went in for a dental and to be microchipped. Everyone was sweet and helped ease my concerns. Dr. Varon and her team are the BEST! Bagel's smile is bright and beautiful!!
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November 2023 by Scott Payne
Nice pet store with pretty much everything, but their prices are a bit high especially for dog food. They don’t really carry any of the lower end dog foods that I saw so you’re gonna pay for the premium stuff.
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November 2023 by Sydney Burton
Love love love this place . I just got a pitbull/boxsky puppy her name is Lola and I just got her enrolled in the vital care they have plus I get HUGEE discounts with them just for having that ! Plus vet visits are free with vital care !
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October 2023 by James Reed
They were very professional and courtesy and the wait time was great. Walked in and walked out along with checkout in under 10 minutes and my doggie was just as happy. ?
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October 2023 by Faith Siebert
Ashley in the grooming department works so well with our sometimes difficult girl! Our dog is nervous and doesn’t like having her paws touched yet Ashley goes above and beyond to insure her care. Thank you Ashley!
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September 2023 by Jill Baker
The people there are always great, my dog loves going there, and they treat him so good! He is a baby with me, but he never gives them any problems trimming his nails and giving him a bath. He is a short haired mini dachshund so he don't need to have his fur trimmed, but they do a great job brushing out all the fur he sheds and he always looks great when I pick him up.
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September 2023 by Patricia Gostlin
Hard sell at checkout to donate to charity... Then they hit you with wanting you to "round up" to donate to another charity. Don't appreciate being put on the spot. Nice selection of pet foods in store. Will avoid going g back though.. UPDATE: Decided to give them another try after they responded to my first review. Exact same thing happened AGAIN. Constant donation push... SMH ... :(
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August 2023 by Rudy Bakker
Shelf stock tends to be light at times. I would call and ask before going.Good livestock. Fish prices competitive.
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August 2023 by William Wright
If God had Daughters…. They All work here! Jesus Christ are these people Good at what they do! Hell, they treat my pet better than I Do!
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June 2023 by Kaitlin Bugh
Literally after a long time got an employee, and got put on side and they are helping everyone in store before me, despite me being in line whole time,and getting to my spot in line and waiting (very long time) [ one dude was on phone for majority of time] and despite me waiting and waiting in that line and getting to the front had to wait for 20 minutes like 10+ minutes prior just to not be helped .??♀️ Thank God another employee showed up, but they were not helpful. Out of fish they claimed to have! Labels were on wrong tanks and employees knew little about anything.Manager was so rude (know because someone else was complaining and she said she was Manager), very bad management. Sad since the store was nice and had such potential. I hope they improve, and get some better management and employees. And work on them not being on phone during work.
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June 2023 by Allison Woolley
DO NOT TAKE YOUR DOG HERE FOR GROOMING!!! I took my dog (10 lb shitzu/Havanese mix) to be groomed today, as we just moved to the area and looking for a new groomer. They called to let me know he was done and that he had a “little knick” (their words) on his armpit fold from the clippers. Okay, I understand little things like that happen sometimes. But they also said on the phone that “he did great, he was a good boy and sat still the whole time, and they had a hard time getting the bleeding to stop, and they felt terrible, but he’s fine.” and that’s the moment I knew in my stomach something wasn’t right.Come to find out, their groomers also aren’t licensed.I get there to pick up my dog, and this is not a “little knick” nor is it on his armpit fold!! This is a two inch long GASH on my dog’s front leg between the armpit fold and his knee bend, and it was still bleeding when I got there. This is several layers of skin deep! And they STILL tried to charge me $80!!!!Once they realized I was NOT going to pay them, and that I was furious, they THEN offered pay to have him be seen at THEIR vet, in the same building, owned by the same people.The vet suture glued his leg and wrapped his leg in a bandage. I just hope and pray it doesn’t become infected. But my poor baby is miserable, shaking, limping around, not wanting to move. He is absolutely traumatized, and he’s never acted this way after being groomed.Please DO NOT take your dog here to be groomed. It is not worth the risk of this happening to another baby!! I would give NEGATIVE stars if I could.
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June 2023 by Cat Mit
Arrived at petco at 9:00 am Saturday and the young lady that was in fish department was absolutely amazing she was so nice and polite and patience with me she listened to what I needed and she explained everything about substrate. This young lady needs a raise and this was my first time at petco and I will be back
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May 2023 by Katherine Epperson
The grooming service by Justice is amazing our Bernadoodle baby always looks so cute. Become a Petco member and every 8th groom is free!Lola lives Petco
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May 2023 by Lydia Kramer
Vicky is absolutely amazing. She grooms my extra large dog perfect every time! Highly recommend going to her.The entire Vetco staff is wonderful. They are so sweet to the pets and owners and do their job very well.