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March 2024 by Rebecca Brown
Dr. Laura Larch is an outstanding healthcare professional who truly goes above and beyond for her patients. From the moment I walked into her office, I felt welcomed and at ease. Dr. Larch took the time to listen to my concerns and thoroughly explained all treatment options available to me. Her expertise and compassionate approach made me feel confident in her care. I highly recommend Dr. Larch to anyone seeking top-notch medical attention. Thank you for your exceptional service!
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March 2024 by Rickey Baker
My provider is the best clark memorial on the other hand are terrible. Unable to contact anyone at the facility. Do not return call at all or too late to resolve issue. Phone system is very unrealistic to navigate and cause delays in medical treatments and care making it difficult to coordinate my own care
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March 2024 by Daniel Dragu
If you’re looking for a healthcare provider that cares and wants to help…..THIS IS NOT THE PLACE FOR YOU!!!! I turned in a new patient form over a month ago. I STILL HAVENT HEARD FROM ANYONE!!!
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February 2024 by LISA K
I feel so blessed to have found a doctor who actually CARES. My family of 5 all see Dr. Larch and have been her patients for over 10 years. She takes the time to explain things, answer questions and actually LISTENS. A rarity in this day and age. I would give her 10 stars if I could!!!!!!!!!
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February 2024 by Amber Corbin
She very honest and willing to do her best to provide the best care for me.
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January 2024 by Taylor Livingston
New to town and had to re-establish with all physicians. I found Dr. Larch and couldn’t have been more pleased. Her office staff was friendly and accommodating. I found Dr. Larch to be considerate, approachable, and caring. Highly recommend!
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September 2023 by Lisa Haynes-White
Be careful seeing this physician. She spends less than five minutes on each visit speaking to you. She referred me to a surgeon and I am still in physical therapy. Almost 2 years after the surgery.. there is a police report from my time with Clark Memorial. Just do your research especially if you are a minority.
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May 2023 by Kelly M
I'd like to preface this review with the fact that I really like Dr. Larch. She has been my doctor for about 10 years. She is great as a physician, she listens, she's easy to talk to and she will spend the extra time with her patients when needed. However, the office staff is a different story. You can't call into the office and talk to someone, you always have to leave a message or send a message via the patient portal. You might get a response and you might not. This hasn't always been the case but it definitely is a problem now. I hardly ever have to call in with an issue but recently I have and it's very frustrating for it to take over six weeks and counting to get an issue with a prescription resolved. I'm not convinced the doctor is even seeing the message(s) - I assume her medical assistant is in charge of getting those to her and it's like pulling teeth to get any information from that assistant. To conclude, Dr. Larch is great but her office staff leaves a lot to be desired.
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January 2023 by Molly Jayy
Dr. Laura Larch is amazing. I loved going to her. I feel she listens to me and she efficiently works to resolve any issues I am concerned about. I genuinely feel like she cares, she is so down to earth. But unfortunately, I will be looking to switch doctors because of the way I have been treated by her MA and by the front desk receptionist’s on two separate occasions. Her MA made me cry because she got me so upset during one visit. I remember the receptionist’s always being so friendly but my past visit they were so rude to me. Going to the doctor is intimidating enough, now my past few visits I’ve had to work up a nerve to go to my doctors visit because I didn’t know if I would get into it with the MA again or if the receptionist’s would be rude again. It cost $0.00 to be nice. You never know what someone else is going through, especially a patient. Be nicer.
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March 2022 by Lisa Acton
Dr Larch is so great....most if the office staff is great too.......but front desk worker JACKIE is So RUDE!! Every time I have been there I have witnessed her be rude to someone. Yesterday she was so rude to me. When your doctor has to spend your appt time apologizing for a receptionist, it is time to replace the receptionist! I have a coworker who goes to that office as well and has had the same experience with JACKIE. Why is she representing this business, Administrators?On my way out, I confronted JACKIE with her behavior and instead of apologizing to me, she said "That's your choice Ma'am", with her arms crossed defensively. So obviously she feels very secure in her job. I definitely recommend Dr. Larch, but steer clear of the receptio ist on the left!
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September 2021 by Abigail Jensen
I’m super impressed with Dr. Larch and the whole office. She was quick to get me in for an appointment after I moved to the area and their office was friendly and efficient. I was hesitant walking in, being a new Medicaid patient, that I was going to be treated differently. Dr. Larch was a great listener, was very upbeat, and was nothing but kind throughout the whole visit. Glad I chose to see her!
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September 2021 by Haley Rigsby
I have been seeing Dr. Larch since I transitioned from my pediatrician. 10 years later and I still can't imagine a better doctor. She is attentive, down to earth, and tells you like it is (with still being empathetic). The older ladies who work the front desk can be crass, but the younger ones are lovely. Most recently, Dr. Larch had an emergency telehealth appointment with me while I was on vacation, and I had my prescriptions within the same day. She is THE BEST.
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August 2020 by Tiffany Booth
Dr larch is amazing! Takes her time with you, and is very thorough. She is down to earth and values your own opinions! Her staff is the best too!!!
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July 2020 by Creagh Boone
I’ve been seeing Dr. Larch for a few years and I’ve never had any major issues to be addressed until a few months ago. So until then, I would have given her five stars for annuals or basic things like sinus infections, etc., she has great bedside manner and I could always get an appointment quickly. In my experience in dealing with some pretty traumatic symptoms the last four months, I have found that even though I’m a strong advocate in my healthcare, I feel pretty lost in my treatment and discouraged by the lack of care and sense of urgency that’s been shown by Dr. Larch and her MA. I’ve been waiting over 7 weeks for a referral to a specialist and a PA to be approved by my insurance. Not only that, there’s been a severe lack in communication about what’s going on and at a critical time in someone’s life that they really need support from their healthcare team, I feel I’ve been neglected by mine.
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May 2020 by Cheryl Spatig
Dr Larch is super. Friendly, processional and so easy to talk to. So glad to have her as new primary care doctor. Lovely lady and caring way. Happy new patient 2/3/2020.
