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June 2023 by Brian Kennedy
Jennifer took awesome care of me! These extremely experienced Jeep Wrangler specialists replaced the 3.8 liter engine in my 2010 Wrangler JK and I struggle to hear it running at times! Amazing crew that absolutely are the go to for Wrangler owners! As with any total engine replacement the minor hiccups were addressed quickly and professionally! I’ll be back there as my 2010 Wrangler JK needs more minor repairs as any 13 year old vehicle will require! If you drive a Jeep your done looking for an honest experienced shop!Great job folks and Thanks for reviving my BABY???
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June 2023 by Google user
Jennifer took awesome care of me! These extremely experienced Jeep Wrangler specialists replaced the 3.8 liter engine in my 2010 Wrangler JK and I struggle to hear it running at times! Amazing crew that absolutely are the go to for Wrangler owners! As with any total engine replacement the minor hiccups were addressed quickly and professionally! I’ll be back there as my 2010 Wrangler JK needs more minor repairs as any 13 year old vehicle will require! If you drive a Jeep your done looking for an honest experienced shop! Great job folks and Thanks for reviving my BABY???
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April 2023 by David Swick
Best Jeep repair around, hands down! I have a 1988 Jeep YJ that no one has been able to figure out. One day it would run great and the next day struggle. I brought it to a few garages with no luck and I even had one shop refuse looking at because it has a carburetor. I called Jefferson Auto and talked to Jennifer who was extremely helpful, knowledgeable and reassuring. I brought my Jeep in and Marley and Art took the time to go everything. From replacing leaky seals to taking apart the carb and thoroughly cleaning it. I never thought my old Jeep could run so well! Thank you guys!
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April 2023 by Reese Greer
Had a car in for a simple fix. Broken window mechanism. Window wouldn't roll up. Three or four days later, I got word the job was done. I went in, paid for the work and took my car home. Discovered that I STILL could not crank the window, it was far harder than it should be. I took it back and he simple stood by the door and cranked the window. His muscles flexed tight, it was that hard to roll up. Then he said, "It's okay. It works fine."I could not roll it up, sitting in the car but HE, standing over the window, required a lot of muscle to roll it up, but he said, "It's okay." Wouldn't fix it. Wouldn't refund the money paid for the fix. That was the last time I took a vehicle to him. And I was one of his biggest cheerleaders when he first opened shop. Took his business cards by the dozens and gave them to everybody and anybody. Actually helped build his business.Now? No more. I tell the stories of his lack of integrity and constantly warn people away from his business.In other words...DON'T TRUST HIM!GO ELSEWHERE FOR SERVICE!!!!
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July 2022 by Tasha Waggoner
I can anyways depend on them only fixing what I brought my car in for. If there are other issues, they have only brought them to my attention when it truly was something I needed to address. The owner is a military vet and I trust them with anything I bring in because they never price gouge or tell you something is wrong that isn't. I urge you to trust then over ANY other "mechanic".
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January 2022 by Andy Keeney
I called with a vague description of 2 hoses (both without part numbers) that i was looking for. After 15-20 mins of description and sending a few grainy pics from under the hood i received a text back from them with the exact part number(s) that i was looking for. Incredibly helpful, professional, and very patient.
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August 2021 by Jacob Best
Took my 95 ranger here last summer, they charged me $1,100 for a transmission replacement. When I picked the truck up the engagement point on the clutch was nothing like it was previously and the gears would grind if I put it in reverse with the engine running. At first I thought it may have been that I wasn’t used to the new clutch but the problem persisted. I called the shop and brought it back in, they said they were unable to fully bleed the lines because a floor mat was stuck underneath the pedal, but they had corrected it. When I picked it up it had to be forced into gears 1 and 2, and the gears still ground unless I turned the engine off to shift to reverse. I took it back and they told me they test drove it and it was all good. The reverse issue and sticky gearshift issue never went away and I was too frustrated to return it to the shop a third time to be given the runaround and be without my car for 2 days. A year later my transmission at times grinds with the clutch fully depressed and has to be forced into gear to the point that I hit my knuckles on the dash when it finally goes in. Hate to negatively review a local business, especially so long after, but that was too much money to only last a year, and be broken the entire time. Turned an admittedly worn but perfectly functional truck into a hunk of junk I’m now stuck with. Maybe they’re great with jeeps but I’d never guess that based on this experience.I did call and bring it in twice and nothing was done either time. The fact that it was the clutch and not the full transmission is just semantics, my concern is that whatever was repaired was done incorrectly. Very convenient to say “we would have been happy to fix that” now that actually fixing it is off the table.Service: Transmission
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May 2021 by STAFF SARGEANT RET. SHU SCHULER
I felt very comfortable dealing with fellow veterans. Quick dependable service..
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February 2021 by Dustin Phillips
I had some headlights replaced on my Ford Fusion. In order to do it the front bumper has to be removed. The lights were installed fine however, the bumper was not put back on correctly and the corner of the bumper sticks out now. I never understood how a mechanic could give a customer his or her vehicle back in worse condition than they first received it in. Well, this place did just that.Service: General repairs & maintenance
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January 2021 by P Harrah
I can't say enough great things about Jeffersonville Auto Repair. I brought them two calipers I couldn't deal with and they took great care of them and my wallet both, one had a broken and stuck bolt, the other had messed up threads, both fixed correctly and also saving me about 800.00.
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January 2021 by Widlord Thomas
Professional and friendly. He gave me a time and kept me updated on the repair.
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October 2020 by Matthew Kraft
Best auto repair shop in or even near the Jeffersonville area. It's a great place to do business. The owner has extensive knowledge of every single aspect of automotive diagnostics and repair.
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October 2020 by Stephanie Seelye
They do great work my only concern is communication; how long it will be til it's done and you definitely need to call ahead because they are always backed up. But definitely would recommend their services.
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October 2020 by Stacie Dennison
Very happy with their work. Honest!
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August 2020 by earl williams
Jeep expert alway fair honest and timely