“Daniel Hall had the greatest cuatomer service ive ever heard. HE WENT FAR AND BEYOND AND TAUGHT ME AOMW THINGS. HE SHOULD BE PAYED TO TEACH BEGINNERS IM SO THRILLED TO BE A MINORITY INVESTOR IN A MAJOR SPORTS FRANCHISE. IM LIVING A DREAM.”
“This is not the branch I go to normally, but I do go in there occasionally. I was in there this morning and my back was killing me. I asked the guard if it was ok for me sit down for a while because of my back. She told me to sit down in one of the chairs by the tellers. I had my hands full of bags with purchases from the Dollar Tree next door. The guard held the doors open for me when I left the bank. The staff there are very friendly and usually get you in and out pretty quick.”
“I used this branch while visiting from out of state. The staff at this branch was professional and extremely efficient. I am especially grateful to the branch manager, Michelle Mahoney, for her diligence in assisting me with banking business that could not wait until I got back to Florida.”
“We visited this branch today to do a wire transfer and we got the best service from Jamie. She was extremely helpful and went above and beyond to help us.So thank you”
9AM - 5PM
8311 Shelbyville Rd, Louisville“I absolutely want to thank the staffIn these trying timesThey definitely know there stuff and I appreciate there helpI call them often and they are very friendly and have good advice”
9AM - 5PM
2601 Bank St, Louisville“I use the card free access with my phone the only real issue is when the machine is empty once you use your code you have to wait at least 30 mins to request another one. Add a option or something to reuse code or reissue code on error or simply say EMPTY or some notification it's empty before using your code.”
9AM - 5PM
2014 State St, New Albany“Wow! All those negative reviews! I didn't get any of those actions/reactions when I went today. Everyone was friendly and helpful. Maybe the negative experiences were flukes? Angry people are more likely to leave reviews anyway, right? Good to me . . .”
“I was treated like a Queen as soon as I walked in the door. I was showed how to sign in with my phone. Was seen by Leah Crawford. She is amazing and answered all my questions. I Love the PNC in Pleasure Ridge Park because The staff are always Friendly and helpful.”
9AM - 5PM
2400 Dixie Hwy, Louisville“I LOVE THIS TRUCK STOP! I always make sure I have enough gas to get here to fill up. Gas is ALWAYS 20-30 cents cheaper than my hometown! If you need a shirt, sunglasses, icecream or a shot glass - it's there.......and the gas! Have NEVER had a bad experience! Should check it out if you're in that area, if traveling, stop to fill up! Safe travels!!”
“PNC and this location has always given me great service and has always exceeded my expectations for my financial needs and interest. I have done business with both Chase and Republic Bank and PNC by far is much easier to work with.”
“I have been very impressed with the service and attention provided by staff. Despite more critical reviews posted, I certainly have found St. Matthews PNC excellent and helpful.”
“The nearest WF is quite a distance but I just love them. No matter what branch I go into, they always make me feel right at home. And the operators answer my questions no matter how trivial they may be. I am very satisfied with WF.”
“Whenever I have a question about my account I always see Andy on Bardstown Rd. He always does his best to get to the root of the problem. I am very satisfied with him.”
“I’ve been visiting this branch quite a bit over the last few months and service has been stellar. Friendly interactions every time, even the customers have been a joy to interact with. They’ve definitely got the right people now!”
“This is the best bank I have ever be too. The staff dress very well they r very helpful. The got my transactions done right the first time. Go to this bank you won't regret it.”
9AM - 6PM
5021 S 3rd St, Louisville“Had a pleasant experience from the moment I walked through the door. Ms. Elisabet was extremely inviting and was a pleasure to work with. I would definitely recommend!”
“I am writing this review because I have been banking with PNC for many years. I don’t typically write reviews but when I saw this branch had 2 stars, it blew my mind. So like anyone would do, I read the reviews and my mouth dropped. I wanted to share my view. I was informed that this branch is one of the busiest branches in the market. I would agree. However, as an outsider looking in, I would say 70% of the customers that come in are business customers or employees of said business. So they may have 5 deposits that they are making plus needing a change order. So yes, the line will get backed up ESPECIALLY if you have multiple businesses doing the same thing at the same time. This is not the branches fault. Also, every time I come in, people are not prepared for their transaction. So that adds time to our wait. I was thrilled that one of the employees offered to show me different ways to do my banking so that I didn’t have to wait in the line or even come in if I didn’t have to. There are some new faces which it may take them a little longer than someone who is seasoned but we all were new at our job at some point. Show some patience and kindness. This branch truly is one of the best PNC’s that I have been too. Try not to give a review on something they have no control over. This branch has been handed lemons and they are making lemonade to the best of their ability. If any employee is reading this, thank you for all that you all do.”
“The tellers and business bankers here are very friendly and there is usually no wait. It's convenient and nice to have them around! Some of PNC's rules and hours are strenuous though.”
“I’ve been retired for two years and my wife is still working but still trying to decide her retirement date. I began talking to financial advisors around 2 years before I actually did retire. I had talked with three other companies besides TWF.I decided to go with TWF because I was more comfortable with the way they laid out our income plan and how our money would be distributed through retirement.My wife and I also liked the fact that even though Mr. walker is roughly our age, TWF seemed structured very well, and we have mainly been dealing with advisors he has in place that should be around throughout our retirement.they’ve been very flexible and receptive to us changing dates and information in our plan and them making adjustments, and have been very responsive to any questions that we have concerning our plan.So far we’ve been very happy with TWF.”