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February 2024 by Ashley Propes
Great service as always.
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December 2023 by Ryleigh May
Horrible customer service, nobody knows how anything is priced and they are extremely disorganized. Employees were extremely unprofessional, would not recommend
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November 2023 by toni carter
the guys @ this location are great! very helpful & professional :) dealt w thomas on multiple occasions.. but everyone there - THUMBS UP
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October 2023 by Sherri Abromavage
They had the car we wanted. No surprise, they rarely disappoint us!
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October 2023 by Michael Hobbs
This is by far my favorite enterprise location. They always have the car ready for my pickup time. The cars are always clean and haven’t had any issues with the cars. The gentlemen at the office are very nice and seem to value customer service. I’ve had terrible experiences with other locations but this location and the staff have completely changed my view on enterprise as a company.
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July 2023 by Tonya Jackson
Thomas Chapman has excellent customer service skills. He made everything available and explained the additional coverages for the vehicle. He deserves employee of the month.
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May 2023 by Franklin Lori
At 900 auction way in Jeffersonville Indiana. Insurance had a reservation for us due to an auto accident. The guy at the counter not only told us that he didn't have a small car, but he wouldn't do an upgrade. He was very LAZY. Told us to just call other enterprise to see if any of them had a reservation. HE refused to help with that until I insisted. There were NO other customers in the store.
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May 2023 by Wayne Grant
I always rent from this location, and I am always pleased by the professionalism and friendliness of the staff!! I highly recommend them!
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May 2023 by Franklin “Lori” Lori
At 900 auction way in Jeffersonville Indiana. Insurance had a reservation for us due to an auto accident. The guy at the counter not only told us that he didn't have a small car, but he wouldn't do an upgrade. He was very LAZY. Told us to just call other enterprise to see if any of them had a reservation. HE refused to help with that until I insisted. There were NO other customers in the store.
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November 2022 by Alyssa B.
Reserved a rental car for 10 am. I wasn't sure if I could get there at that time but wanted to make sure the car was ready. Arrived at 12 pm, they had given my car away because I had an hour window to arrive. They had no other cars available but told me I could try to come back later. I'm just confused as to the point of reserving a car if they give it away. A call or text would of been nice.
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October 2022 by girish ballavullu
Had a wonderfully smooth experience renting from here thanks to Thomas. He was courteous, welcoming and quite accommodating making the entire process a breeze. Two thumbs up
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August 2022 by Lindsay Woolford
My car was totaled. Was able to rent a full size vehicle with them for a month and a wk. The opposed insurance company only paid for the 1st 2wks; I paid out of pocket for the 2nd wks at a very fair "I feel sorry for you" rate. Given to me by Cody the Manager of this location. The last wk the rate increased but it was ok because the car I ordered was finally on its way. Definitely recommend this location was understanding, customer service, and sympathy.
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July 2022 by Cesar Escobar
I made a reservation through my app and when I stop by the following day they said they didn’t have anything for meNo call..Nothing ..To let customers know..
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May 2022 by Robin Shope
Everyone was extremely nice and helpful. The car was great. I will use them again!
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April 2022 by Megan Cox
Jason, the Jeffersonville manager, was very helpful and offered great service. Due to my car being in the dealership, and the original enterprise location not having a vehicle at the last minute notice, Jason in Jeffersonville worked quickly to get me chauffeured to his location and worked to get me in something so I wasn't stranded 45 minutes from home. His efforts were greatly appreciated and the customer service was great. I also have to say, Herb, the gentleman who shuttled me to Jeffersonville was absolutely wonderful. He was so friendly, kind, and was wonderful conversation while I was being chauffeured to Jeffersonville.
