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December 2023 by Tim Wiscaver
Was not impressed with the service people, treated me like a little kid. I know what I need for my Lincoln mkx . I was a mechanic for 40 years, I still do all my own repairs, I was told I needed to have the tie rod ends replaced , I told them that I will do it myself. The counter person said ,we can go ahead and alignment I I told him why would I do that with the tie rods bad. I didn't fall for it. Got my keys and asked him how much I owe you for looking at it. He said nothing. Is owed so I left . I was told the job would cost me if I come back it would be about 300 dollars or more. To have it alignment done. He raised his price 100 dollars more than first was quoted. I will get my car taken care of else where. Not impressed. Tim wiscaver.
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December 2023 by Donald
Worked us in late in the day when our battery died. Great service!
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November 2023 by John Friedman
They were asked to apply a firmware update, but didn't do it.I did it myself! Now my WIFI works again.Services: Tire rotations
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October 2023 by Debra Egemo
I am so thankful for Ruxer Ford Service Dept! As long as I am able to travel from Spencer to Jasper, no other car dealership will care for my vehicle. When I have my oil changed, I know Ruxer service team will thoroughly check my car in detail. All repairs that are needed, I can trust that Adam or Brady will call me following to explain the details and urgency or not of what needs done. I am always super satisfied and walk away happy. Both with my car service and personal kindness!Services: Wheel alignment
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October 2023 by Lee Jones
Tech fixed windshield on13 Sept. to my satisfaction.Service: Auto windshield repair
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September 2023 by Richard Miller
Scheduled for oil change and tire rotation and balance. After 2 1/2 hours of waiting I was informed that two of our NEW tires that have only 5K miles on them could NOT be balanced?? Oil change was done and after checking tires after I got home, that I marked before hand, they were NOT rotated!! Not impressed with whole experience at all.Service: Oil change
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September 2023 by Susan Kraft
Excellent customer service!Services: Auto maintenance
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April 2023 by William Z.
All around horrible customer service. I will never again do business with Ruxer Ford Lincoln.
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January 2022 by Shannon M.
My first experience with the Ruxer Ford was extremely amazing. From day one the sales rep and managers worked every angle until I got an ok. They never gave up and they also encouraged me to not give up either. With everything going on in the world I was able to sell my other vehicle and go to them with a down payment and get the vehicle I wanted for less then asking price. They even helped me get the best warranty on a used vehicle you could ever get for only 5 dollars more a month. Amazing. They also continue to take care of any issues that come up with my new but yet used SUV. I forever thank them. I will definitely be back for my next big purchase... oh yeah ask for Zack. He was my amazing sales rep.
