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July 2024 by Alejandro Sanchez
The Initial wait time was over an hour only to come back and be told they couldn’t issue the prescription because my UNITED STATES OF AMERICA ISSUED I.D. wasnt valid. Went right across the street to Kroger and they gave my prescription in less than 30 minutes with same I.D. This whole staff needs to be re-trained. I felt discriminated. Do not go here unless you are ok dealing with mediocre health “professionals”
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June 2024 by Sia Karyn
Answer your phone!!!. I've been on hold for 3 days because my dr accidentally sent my prescription here. I can't get it at my pharmacy because this walgreens won't release it!!! My pharmacy says they can't get a hold if you either.
On top of it, Walgreens ran them thru insurance now I had to pay for them at my pharmacy. Day 4 I got ahold of them. They said that in 7 to 10 days the insurance will be reversed. 7 to 10 days!
Ps. That female voice on hold comes on every 3 seconds just adds to the frustration.
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May 2024 by Erick Faust
Knowing that I was running low, and that my medication refill was due, I contacted my doctor, who promptly called in my prescription. I went to pick it up, and the Indian lady abrasively told me that it wasn't on their record. I showed her on my phone where my doctor sent an email showing that they sent it in. She became belligerent and denied that I had a prescription. I showed her further proof that Walgreens on Pendleton Pike texted me, showing that I had a prescription. She actually denied any such communication, despite it being in my messages. So, I called their number and accessed the automated system, which showed that I did have a prescription. Once again, she denied any such prescription. The entire time, she never looked up at me; simply staring at her computer. This morning, I called, and received the same word tracks from another pharmacy technician. I tried to explain that my medication isn't something that can be skipped, and has to be taken regularly everyday. Silence. She didn't care. So, I'll rely on relatives who have the same medication to get me through until Monday, when I can once again deal with this conundrum. I've never seen such blatant incompetence and arrogant indifference! Once this matter is settled, I will seek a competent pharmacy (in one exists).
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May 2024 by Henry Michael
Absolute garbage pile of a pharmacy. Do NOT use it I BEG OF YOU!! you will regret it. go LITERALLY ANYWHERE ELSE and you will have a much better time.
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May 2024 by Marilyn Jenkins
No pharmacy service. Waiting day-weeks to get drugs needed.
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April 2024 by Kim Ayres
Do not use this pharmacy!! They are under staffed and you will wait at least an hour and half at minimum. They are rude as well. I feel for them but the customer hasn’t created the issue, Walgreens choice of staffing causes this negative environment. This isn’t just a one time thing, it is terrible all the time! Plus they never answer the phone so forget calling them. Today is the last time I will have scripts filled at this location.
Update: 3 hours now and just walked back up to check on prescription status and was told they just entered it and will get working on the order! Totally unacceptable since I gave them the script at 11:30 am, it is now 2:30!!!
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March 2024 by evora jones
the pharmacy is slow and staff is rude. I won't ever us them again. they ae slow with answer calls
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March 2024 by Joan Leslie
The staff including the Pharmacist isn’t knowledgeable as to how to print labels in the medication and the techs are uneducated and very RUDE. This Walgreens is close to my home. I am going to look for another Walgreens in my area; who can provide excellent service.
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February 2024 by Abriana Sheffield
The pharmacy made me pick order right at 5 pm when they are closed…
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February 2024 by Gloria H
Incorrectly told me I could pick up my prescription later in the same day only to tell me when I returned to come to tomorrow. THEN THEY WERE CLOSED WITH A SIGN IN THE DOOR!!? So now I’ve gone two days without the medicine I need and no one gives a damn
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February 2024 by Denise Moore
The staff at this location are rude, unprofessional, and disorganized. I received the incorrect prescription. Not only did they not apologize for their mistake, they treated me like I was the problem. The pharmacist Anita was the most unprofessional and rude. We all have choices, I choose to never use this location again.
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December 2023 by Shannon Burks
The pharmacy is very unorganized and rude had an rx sent over two weeks ago and still not ready customer service is horrible
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September 2023 by Taylor Jones
This is absolutely the worst pharmacy. Do not send your medications here, especially if it's a life saving daily medication! You will not have it in any timely manor, if you get it all.I had two scripts sent here after an immediate care appointment at 11am. They had said next day would be the soonest. Already not happy about that but okay. I get a notification one script isn't automatically being filled so I hit submit on the app. Now it'll be two days for both the medications. Why it's now suddenly taking a whole extra day makes no sense.I go in the pick up my scripts the day it's supposed to be ready. They were short staffed and therefore the drive thru was closed so I was forced to go inside. Not a huge deal but annoying. It still WAS NOT ready, and it was just a steroid cream. So one they were completely out of and the other they claimed insurance didn't cover. If I had known that I wouldn't have gone through all that effort. I waited 2 days for them to waste my time. I had them both sent to Kroger and it was ready the same day. Both medications. There was zero insurance or supply issues.Unacceptable, I am lucky these were not super important medications I cannot imagine someone going days because of their lack of communication and supplies.
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September 2023 by Evan Burton
Crazy I was locked in here after hours 1 time
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June 2023 by Fluff Guck
People are nice, selection is large, lines are small. That's pretty much what I want from a Walgreens.
