Von Maur is a department store known for its exceptional customer service and unique items not found elsewhere in Indianapolis. The staff expertly manage busy shopping times, providing personalized experiences for each customer. The store features a variety of brands such as Allen Edmonds, Tommy John, and Smartwool, and offers a clean, pleasant atmosphere with amenities like piano music and free wrapping services. While prices can be on the higher side, they align with current inflation, and shoppers appreciate the frequent sales and updated selection. Von Maur also provides free shipping for online orders and has an interest-free credit card, making it a favorite destination for those seeking quality clothing and gifts.
Sheila took care of me, and made my experience absolutely delightful.
January 2024
The most helpful staff. They juggled late holiday shoppers like pros and maintained timely, individualized experiences per customer. Shoes, makeup, perfume, every department serves
December 2023
They always have unique items that no one else has an Indianapolis. And if you have to order online, they ship for free.! Then to add to your happiness, their credit card is interest free. I love VonMaur.
