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May 2024 by Nancy Arick
Tone has helped me many times. He is always polite and respectful. Most importantly he is knowledgeable and pursues solutions. He should be your go-to representative!
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May 2024 by Pablo De La Cruz
Excellent customer service #10
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May 2024 by Cathy hunt
Josh was excellent, overly helpful
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May 2024 by Tom Hulbert
They try harder to get you the best deal versus a corporate Verizon store. I’ve always been treated extremely well here.
And here is picture of a flower I grew! Ha
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May 2024 by Shawnda Obasuyi
I can always count on Joshua to take amazing care of me regardless of how many years we’ve been working together he is a phenomenal manager at Verizon
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April 2024 by charles livori
They were very helpful and polite to me and my family
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March 2024 by John Borowy
Bait and switch - beware!
Got a new phone last year and was told it was "free" because we upgraded our plan. They made a mistake in their system (honest one, I believe), but even have notes showing I was supposed to receive this discount.
We're out over $300 because of the salesman's mistake - and it is literally recorded in their system. They submitted for a refund and it was rejected by corporate, with no explanation. I asked if I should get an attorney because it's so black and white and was told (by a local manager) "they will bury you with attorneys. It will be a waste of your time."
Shocked at how poor this experience has been and the lack of follow up or accountability.
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March 2024 by Eric Fleming
Harold’s service was above and beyond. Saved me time and money as he helped me file my claim. Will be back to this location and to see Harold.
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January 2024 by Megan von Ruhtenberg
Best experience getting new phones! Harold was incredibly efficient and knowledgeable. Ask for him if you go!
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January 2024 by Gary McWilliams
Brian was most helpful to me and my wife in getting a new phone to replace one she got taken from her.
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December 2023 by Greg
I got my Samsung phone through Verizon, so naturally I thought I could stop at this Verizon store to help with a setting I couldn't locate. I was driving by it anyways. The first thing I noticed was a sticker on the door starting something to the effect of "Independent Retailer." I cringed. From past experiences, I know to only go to "Corporate" stores for the best deals and help. I thought that my question would be relatively simple for someone familiar with Android, so I went in. I see three employees sitting at their desks. One yells across the store a greeting. I walk over to his desk and explained my question. He responded that he didn't know. That they pretty much just sell and set up phones and that I should probably contact Samsung. I asked if anyone else might know, he said no. I left, thinking how could Verizon allow such a business to pass themselves off as one of their own. Later, I searched for my question online and quickly found the answer (something he could've done to build customer relations). What if I had bought my phone there and got that lack of effort for a simple question? I'd probably never get another Verizon phone, that's what would've happened.So, a warning to every Verizon customer... "Verizon" on the building doesn't make it a Verizon store. Always search for a Verizon Corporate store.
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December 2023 by Ann Hinch
I have a competing carrier's service, but when my phone froze, this was the only store closest to me. The salesman was kind enough to help me figure out the issue even though I don't have Verizon. THAT is service.
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November 2023 by Ben Wolfe
This Verizon store seems to know what they're doing. And I like that about them.
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October 2023 by Candace Anderson
Never will use this place again
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September 2023 by Barbara Mondary
Cody was exceptionally helpful and polite.
