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April 2024 by Dorian Jones
Had an initial bad interaction, but the Representative reached back out and was very transparent and helpful!
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March 2024 by pretty paige
worst customer service, they never answer the phone and when they finally did, left me on hold for over 30mins so I hung up
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February 2024 by Jose R
Very friendly staff
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February 2024 by raquel pereznegron
Came to get passports at this location and these people here 2 out of 3 are rude and ghetto, I do not recommend you to come to this location, they hate there job!
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February 2024 by Lourdes Djina Garconvil
Bad experience..there was a lady who treated me as if I was nothing in front of her, she left me standing in front of her cash register she moved without saying anything to me and turned around when she saw other people approach in front of his cash register. Her name is Bridget or Bridgitt I don't know.
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February 2024 by Chanh Ly
THIS PLACE IS CLOSED PERMANENTLY!!!
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January 2024 by caitlin hoczela
Wow, I have nothing good to say about this place. I have NEVER seen anyone more so purposefully SLOW in my life. Literally I was 3rd in line and spent 30 minutes in the post office and the lady couldn’t figure out how to send my mail anyways and sent me to UPS. The lady in front of me took 12 min to buy 8 stamps! Wow go here if you’ve got nothing to do all day, enjoy the scenery and ambiance because they’re certainly not here to do business!
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January 2024 by Precious Allen
Terrible custom service, i asked to change my address she just throws the paper across the desk and says nothing. Have decency to put it in my hand and proper introduction.First and last time here!
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September 2023 by Adrian K
Great service, shutout to the ladies working here. Almost messed up some important documents and she caught it before I sent it out.
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July 2023 by cjordan
I called them 3 different times over the course of 2 hours and no answer whatsoever. I finally drove over and waited more than 20 minutes to be seen about my tracking number. Stated as delivered but nowhere to be seen and no notifications given. They finally directed me back to my leasing office, but I didn't have to waste 45 minutes out of my day and perfectly good gas when they could have simply picked up their phone and told me the same thing. Still no resolution for a missing package. A complete and utter waste of my time and taxpayers money. USPS is one of the worst "services" that our country offers.
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July 2023 by Jessica Branch
Avoid having your package returned here for pickup. There's so many signs on all of the doors but none of them will be helpful. Patiently waited in line for the main desk only to find out package pick up is somewhere else. Random signs all over the place, but none to direct you to package pick up. The door looks like it's an entry to a speakeasy or something. There's a vintage unmarked doorbell to use. Don't expect immediate response. Instead you're left in the purgatory of the waiting area to ponder your life choices leading up to this point. The ambiance is mediocre misery. Since there are no clear signs with instructions on how to pick up your packages, don't rely on this review to help you get your package. Maybe tomorrow this door will be used to buy stamps.I expect there will be waiting at the post office. What bothers me is the confusing and unclear instructions for package pick up. It's unnecessary to wait in a line to be redirected when a clear sign would work.
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March 2023 by Sarah Salahuddin
I rarely write negative reviews, but I’ve never had a worse experience with a postal service. From taking my packages to wrong routes to NOT delivering my packages but marking them as delivered (I didn’t get any note of where they were) —this post office is utterly incompetent. I’m not sure if they’re understaffed or not paid enough, but do better. I’m sick of having to go on a witch hunt for my packages. I don’t have any access restrictions to my apartment either, so it makes no logical sense why they do this. It should not be hard to just deliver a package to the right address or at least communicate where it is.
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August 2022 by Daniella Charles
This office was very helpful and quick, I just moved from Florida, and this was the wrong office I needed to check my address change. Everyone was very helpful, The Manger especially he went above and beyond to help me. the old lady and the other Latin looking girl tried to help, but they sent me to the manger. He looks overwhelm working with lazy staff. He had a helpful and welcoming demeanor. This office had better energy then the one in Speedway.
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August 2022 by Video Bedford
Worst customer service ever! That girl and older lady were so rude!! They both rolled their eyes at me! I'm calling for a manager Monday! No way to treat a long standing customer! Never use this hood place again!! Self service area is empty! Why have the doors open if there is no way to mail packages!
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June 2022 by Antje Hughes
I been going to this Post office for years. Bridgette, Antrice , Bristina and Mark are great ?
