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August 2024 by Seanne Spangenburg
I used to have really great experiences at this location until an employee stole an item i shipped. If you're shipping anything from this location I suggest you have it already boxed up so that they don't know what you're sending. The managers did try to help check the cameras and couldn't find proof but my label was changed and the phone I shipped was a company issued phone that was traced by our IT department and the last location it pinged before it was stolen was inside store.
The person I shipped the phone to received an empty box.
No one would have known there was any value of the item except for the store employees who watched me package the item.
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August 2024 by Red Eaton
Easy peasy!!
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August 2024 by Sherry Ferguson
Issue handled speedily.
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August 2024 by Tara Pawloski
Joe was super helpful. Even helped me carry my boxes in from the car!!
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July 2024 by Alyssa Chanley
Store 2812 Joseph was who assisted me. I had a return but did not have a box so Joseph help me bag my item up and take pieces apart, which was a job in itself I legit would not have been able to do it without him. We were outside in the heat. He did not have to help me at all, and if it wasn’t for him, I probably wouldn’t have even returned the item due to the fact it was so hard to package back up. If I would’ve been able to him, I would’ve given him $100 for his help. Best customer service I’ve ever had and needs recognition for what he did for me today! 10 out of 10
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July 2024 by Jillian Squires
Tori did an amazing job helping get my paperwork notarized.
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June 2024 by Joshua Holmer
Supposedly, the "old employees" were fired for "not following policy". Well, that's unfortunate, because the old employees provided excellent customer service. The new employees follow company policy of nickle-and-diming you while making you do all the work yourself. What happened to "Pack and Ship"? Their shipping rates are also ridiculous. Just go to the post office. They'll make you pack it all yourself too, but you won't have to pay an arm and a leg for it.
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June 2024 by Alyese Warren
Quick and easy and always friendly!!
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June 2024 by scary boy420
The staff was nice and friendly
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May 2024 by Jennifer Raines
The line was fast. The employees were courteous and friendly.
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May 2024 by Becker Anasi
Excellent service
Very clean
Very fast
Andrew Houston is friendly and awesome employee!
Thanks
Excellent experience
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May 2024 by Mary Knous
Helpful, quick, and friendly service.
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April 2024 by Shonda Nonyaa
Very quick and friendly
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April 2024 by Karen Shelton
The associates at this store are great! I stopped to do an Amazon return on Tuesday. The place was packed. I’ve never experienced a line 5-6 deep at the store. Just 1 Clerk that attended to everyone with calmness and professionalism. Much appreciated, she turned a potentially bad situation into a win.
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April 2024 by John Williams
The store had everything I needed except free Wi-Fi
