-
December 2023 by Cat - R.
This is by far the most uneducated pet store. I would never recommend using their advice or purchasing an animal. They had mature rabbits housed together. Which are solitary animals unless they're babies or fixed. These animals were mature and NOT fixed. They were clearly fighting. All rabbits should be separated. They also attempted to sell me a rabbit claiming it was a male. It was clearly a female. Their dogs don't come from rescues nor do they come from reputable breeders. When purchasing dog you don't get any proof of lineage, health testing, or connection to the breeder. Which they claim they do. But again NO proof. I also witness tell a young girl a guinea pig cage was appropriate for a hamster. Which it is NOT. The hamster will escape. I'm assuming it did as soon as they got home.
-
November 2023 by Emily E.
I really wanted to like this spot. It's incredibly convenient and had a great selection of aquarium supplies and fish. I suppose a red flag should have been the high numbers of deceased fish in the tanks. The employee manning the fish section seemed only vaguely aware of this, and when asked, he assured us that the fish were healthy, and these were just random. I wanted to believe him and had been searching for the breed they had in stock for several months, so I went ahead and purchased fish. They have a 7 day "guarantee," but by the second week, two of the fish were dead. To make matters worse, whatever ailment they had took one of my existing fish with them. My kids are heartbroken. I went to the store to inform them (not expecting a refund), and there was zero sympathy or concern.
-
September 2023 by Jared Whitis
No customer service, dead fish in tanksOut stock on lot items. Sad I liked this location.
-
August 2023 by Jeremy Mitchell
Nicest Uncle Bills I’ve been to date. Well organized, clean. Fish room is very nice all though not the best selection. Was told to go to the Fishers location for many of the things I asked if were in stock. Kind of disappointing for a brand new store.
-
August 2023 by Gideon Bower
While I'm not a proponent of pet shops that hold puppies in store, I will say that Uncle Bill's keeps them in better conditions than many other pet shops I have seen. Beyond that they are a one stop shop for anything you could need for a pet. They have an extraordinary selection of unique animals.
-
August 2023 by Katie Smith
We go into Uncle Bills a couple times a month to see the wide variety of animals they have. From puppies to hedgehogs to stingrays! We also spoil our fur babies and get toys and treats while we are there.
-
August 2023 by Allison Dalton
Purchased 6 Red Eye Tetras and a water test kit. One of the glass tunes was broken. Uncle bills replaced whole kit.
-
July 2023 by Jaswinder Virdi
Don’t go at this store when a guy named Clayton is working. He doesn’t respect his coworkers and insults them. He treats women so badly. Literally left after seeing this old immature guy behaving bad with juniors.
-
July 2023 by Eric Hollingsworth
The only thing I would suggest is to have employees know what animals can go together and what they can't, as well as what their habitsare to contain. We have serial tortoises. I keep seeing the Russian and Redfoot together. The Russian is a desert dweller, and the Redfoot is tropical. Russian tortoises are known to carry a specific virus that is fatal for other tortoises. These species need separate enclosures.*Edit 7-1-2023*You guys rock and I am very happy to have seen your little tortoises all enjoying their own area. Thank you ?
-
June 2023 by Jen R.
Let's start with the good..The store is very clean, friendly workers, dog wash, nice toy and dog food section. Bad- I was SHOCKED when I went in to see rows and rows of 8 week old puppies in glass cages! I thought this was banned. It was Awful And so sad to see these babies without their litter mates or at least with a family and larger space. Puppies would be taking a nap and then a family with kids would ask to see the pup so the worker had to wake up the baby and get him out of his cage. I am not going back bc it is too heartbreaking seeing this.
-
May 2023 by Richard Strange
Brooke was very helpful by suggesting a chew bone for our 2 large dogs (Golden and English cream retrievers - 90lbs ea.). They love them! It's the same bones, or chews, the dogs have in the store. Thank you for the suggestion Brooke!!
-
May 2023 by Jamie Smith
Unhelpful, poor selection, needs work.
-
April 2023 by Eric Kittner
Brooke was amazing helping my daughter look at dogs today. We will be getting her a dog for her birthday in July. Thank you so much
-
April 2023 by Claudia Gonzales
a very clean place the puppies are always happy, and well fed, very good place
-
April 2023 by Ian Sapp
They keep puppies in a small display case. Disgusting
