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“Customer Service reps in the office on Washington St Indianapolis indiana. Are awesome ,very professional, knowledgeable and a joy to work with. The product they offer are very safe and dependable.
Thank you”
“Truck was in great shape for the purposes I needed it for. Will absolutely be using this again in the future, for hauling / towing or for any other kind of work. Daniel was supremely helpful, and like I mentioned in the review, should definitely get a raise.”
7AM - 10:30PM
8810 Americana Blvd, Indianapolis
Truck Rentals
“I would like to take a moment to say thank you to the AIM family.
We had a very large show in Indianapolis this last week.
We had many challenges to overcome for this show. The first was.
A loading dock that we could not get a 53’ trailer into.
Lucky for us AIM has a location just 2 miles south of downtown.
We were able to get a box truck form the rental department and make this all happen.
The next challenge was one of our sub venders needed to park a box truck for the show run.
Again, the Indy crew helped us out and we were given a place to park this truck.
The hits just kept coming at us as we had a repair that was needed on unit # 115119.
The staff got my driver in and out in record time. As we started to load the show out.
Again, I needed room to cross load the gear into a trailer. Not a problem as the staff
again, made sure we had room to make this happen. In all this running around my rental car had a low tire.
AIM staff to my recuse again. Putting air in my tire so I was good to go.
I am so happy and impressed with the Aim family. I was not known to this location.
I am just some Guy asking for help and favors. Every time I asked for help the Indy staff stepped up.
I am proud to say that Aim National Lease is our partner.
Thank you,
Roy Atwell
Chief of Operations - Logistics
Vision Collective LLC”
“After having a really bad experience with budget, I was without a rental. I was so thankful the uhaul team on east Washington St in Indianapolis was available. They were so fun to interact with and made the process so easy.”
“My rental from another depot had some serious issues that kept me awake last night whilst parked up.
I phoned this depot this morning and drove straight here. They put me straight into the shop and rectified the issue straight away. Hopefully sorted. Thank you very much for your prompt service allowing me to carry on to California. Thank you ?”
“DID YOU KNOW THEY HAVE AN APP??? NEITHER DID I!!! This app has everything you need to get a truck or any other equipment they offer... Really made things a lot quicker and easier! Thank you to the young lady that helped me, without her and her wonderful smile, great attitude and wisdom, things would have been a lot different! Keep up the good work!”
“We had a great rental experience. Indy Rental and Sales staff were helpful and knowledgeable about equipment and the Uhaul rental process. Thank you for helping us have a successful relocation!!”
7:30AM - 4:30PM
2715 S Holt Rd, Indianapolis
Truck Rentals
“Went to get my get my driverside fixed. They were super nice, helpful and very welcoming. Sometimes you go in for a repair and you get the feeling your bothering them, not this place at all! The older gentleman that helped with repair was very pleasant and engaging, they had me out in less than 30mins. I'll drive a little longer to come here for sure! Also, super close to 70 as well.”
“I have had my share of moving…..this is by far the most friendliest most helpful (and funny guys ?) location! Thanks guys for making a moving experience a little more light hearted”
10AM - 5:30PM
10555 Pendleton Pike b2, Indianapolis
Truck Rentals
“The guy who helped us was so cool. Very nice and funny. He had my friend cracking up. Not to mention he had the coolest little pug/beagle pup to hang out with while we waited. Serious the best customer service encounter I’ve ever had!!!”
“Shout out to A tech on second shift. Fixed an electrical problem in two hours. Had same issue months before and they couldn’t find problem then. Had truck for a week.”
8:30AM - 5:30PM
4530 N Keystone Ave, Indianapolis
Truck Rentals
“I was able to research and reserve the truck that I wanted on the website pay for it and pick it up it was all very easy and I highly recommend it. I got a 10-ft moving van and it was just what I needed, I was done in 4 hours and took it back it was perfect.”
“I have been so impressed with this company. We broke down on the road and needed something to get our load home. With very little effort, they got us into a cargo van and on the road. I had called several other places first but they didn't even seem to care. I will be choosing Penske first from now on.”
7AM - 8PM
2960 Lafayette Rd, Indianapolis
Truck Rentals
“I came in to have hitch removed and new installed. Owen was great. He was done in less then a hour. Also only charged me 247.00 I was quoted 600.00 from trivets trailer and hitch. Also came with lifetime warranty for any reason I will recommend Owen to anyone who needs hitch installed”
7:30AM - 5PM
4501 W Bradbury Ave, Indianapolis
Truck Rentals
“I was sent to this shop by Star Leasing for an air sensor issue. Upon my arrival, 4 mechanics diagnosed, discussed and conferred to find the issue in very short order. They ordered the part, got it next day and completed the repair in very short order. VERY impressed with this team!”
9:30AM - 4:30PM
905 N Raceway Rd, Indianapolis
Truck Rentals
“There is nothing to improve on because it was a flawless experience. It was so simple to pick up the truck and return the truck through the app even though the place was closed. I will be renting from this place again.”
“Was a seamless rental with Elizabeth & her knowledge of the business. We were going to rent a small trailer but could not get one of the lights to work due to issues with our truck trailer wiring & she felt so bad we could not complete the rental but before pulling away, decided to rent a truck & so glad we did as we could not have completed out move of the big items without a ramp. I would recommend this UHaul location.”
“The store employee Lawrence was an incredible help. Long story short, he stayed after hours to help me load up a rental truck , with car dolly. After helping find said truck and dolly. Best customer service I could have hoped for! U-Haul has a dedicated customer for any future needs. Thank you Lawrence”
“Such amazing customer service, I called needing a last minute truck to get my things from another state & had limited funds. I called and spoke with AJ and explained the situation and he looked at different options and found one that worked with my budget with unlimited mileage. They had a truck ready for me in under 30 minutes after calling. Was able to leave my vehicle overnight and felt comfortable in doing so. Jaime was working when I dropped off the truck and he made the drop off very smooth. The truck I was driving had cruise control which made it very good on gas mileage and a back up camera on the rear view mirror which made backing up easier. Overall the best experience I’ve had with a rental truck company.
10/10 would recommend”
“This was the best experience I've ever had with a rental car/truck group. Jeanine manages this location and she is friendly and professional. She said her goal was to help employ adults with disabilities with this venture; I was happy to have a pleasant experience and to know that I was supporting a business with a meaningful purpose. Thanks for the great service!”
7:30AM - 4:30PM
8711 Americana Blvd, Indianapolis
Truck Rentals
“Always friendly and helpful when I have gone there. Having trouble in August 2020 finding the Fuel Island hours. Obviously crazy due to corona virus. I look forward to my stop coming up early Tuesday.”
7AM - 8PM
6014 Michigan Rd, Indianapolis
Truck Rentals
“**One recommendation for the U-Haul rental truck = the team member and I both agreed = the pull-down track for the back door needs to be cleaned / lubricated ( WD-40 ) for easier closure
.
Rental Reservation:
✅ Professional / knowledgeable / friendly team members
✅ Easy / online and walk-in - same day rental and pick-up
✅ Easy U-Haul truck rental extension through the U-Haul App”
“William is excellent!! We came at the end of the day and needed a last minute rental. There were 2 others coming to return rentals in the same time frame and a vendor. William handled all that in a professional , friendly and efficient manner. I really appreciated the level of service that he provided.”
“The young cute black dude really looked out and did an amazing job connecting car transport and car to the box truck. I made it from Indianapolis to Houston with no mishaps. I drove faster than the recommended max speed of 55 mph which I do not recommend for safety reasons but that’s how well it drove. U-Haul was expecting me to hook this myself but the staff really came through and help. I can’t remember is his name but I really appreciate him.”
“Remote location for the most part. I would have preferred a sign be on the outside door so that we would not have had to go up the elevator to the office when ww didn't need to. However, the office manager was really personable and the rental went smoothly. They have plenty of size options and our truck was clean.”
Open 24 hours
6525 E Washington St, Indianapolis
Truck Rentals
“Our company kept this storage unit for over 10 years. Great spot for storage with easy in and out, helpful support, and plenty of space for our needs. Nearby dollies and bathroom were a plus. Definitely an ideal spot for storage needs.”
7AM - 8PM
7023 E 86th St, Indianapolis
Truck Rentals
“Helped me find a replacement hitch for my truck coulsnt install it because installers dont work on Mondays, so be warned to do this type of thing on a different day.”
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“Parking can be confusing if you aren't a local, but check-in and out is easy and painless. The after hours drop-off makes it simple. Had a 10ft. truck for the day for under $60 and accidently left some belongings in the cab. Called first thing in the morning and they had removed them from the truck and secured them for me. Thanks for helping out guys!”