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December 2023 by Tamera Billingsley
The Carpet Man Indy installed a patterned carpet in our basement and hardwood on our main floor. They made the process easy and the floors turned out awesome! We will definitely use them again and recommend to anyone we know.
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December 2023 by inda cooper
I have to say that the Carpet Man on East Washington Street is the place to go if you are looking for new flooring. I needed new flooring in my downstairs living and family rooms and carpet on my stairs and the landing in between the bedrooms. I really was not sure what I was looking for and Mary was such a great help for me and my family. With patients and even letting us take some samples home it didn't take much time for the flooring and carpet to be ordered and installed. I'm talking two weeks or less.To Mary and the guys who did the installation thankyou so much and Happy Holidays to you all,
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December 2023 by B Staley
Carpet Man in Cumberland staff was great to work with! They found the perfect LVT flooring for us, and it was installed last month on most of our main level: the kitchen, eating area, hallway, bathroom, laundry room, and office. Their installer is an expert at his craft, very professional, hard working and friendly! They removed AND replaced the appliances. Some other flooring shops we went to only removed appliances and we had to find someone else to replace them. Carpet Man was recommended to me by two friends, and I would use them again!
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May 2023 by Julie Kennedy
I can’t say enough about how wonderful our experience was with The Carpet Man Indy! They were the nicest people to work with. They made sure everything was going ok with the job from start to finish. Very timely, friendly and very meticulous. Thanks again to everyone who worked with us. It was greatly appreciated.
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February 2023 by Taylor Brown
I went to The Carpet Man Indy for new flooring for my first home after this company was recommended by a family member. Mary and Matt in the showroom were very friendly and personable, and there were no high pressure sales tactics. They were also very patient with me, as this is the first time I had done anything like this. I selected my flooring and the crew completed the work in 1.5 days! Quick, efficient, reasonably priced and my new floors look great. Highly recommend! Thank you all so much!
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January 2023 by brenda perdue-rogers
Long story short, our home is only 840 square feet total. The estimate she gave us was $10,000 for carpet and laminate flooring. Still haven’t received the paper estimate, about $100 a square foot???? Really?
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December 2022 by Phil Klem
Aaron and his team are amazing. They have helped with a number of projects at my house which include new hardwood floors and specialty rugs. They always provide great pricing and a quick turnaround. Aaron really makes the process easy and helps collaborate with you to ensure the final result is perfect. I can not recommend them enough. Stop what you're doing and reach out for all of your flooring needs!
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October 2022 by Tammy Murray
Highly recommend and I will definitely be using them again! Excellent service, pricing, and installation. Thank you to the entire team of The Carpet Man Indy, excellent job!
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July 2022 by Zach Wilson
Larry done an excellent job on our bathroom. Couldn't thank him enough.
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July 2022 by Michael Dewitte
Awsome job thanks
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May 2022 by Emma P.
Carpet Man Indy did a great job installing new flooring in my kitchen and dining area. Everyone at the eastside shop location was friendly and helpful. The installer really paid attention to the details. He was courteous, efficient, and cleaned up all debris when the work was completed. The floor looks beautiful, and I am well pleased. Kudos to the installer for moving my china cabinet, stove and refrigerator all by himself.
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March 2022 by Pam Patton Clifton
Best service , installation that we have ever had , carpet is beautiful , installer a great guy too, Will recommend The Carpet Man to everyone we know , extremely pleased ???
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January 2022 by Nikole J.
I wanted to get all the floors in my new home done to match with laminate flooring. Having two small dogs this is a much better option than carpet. Mary came out measured. Showed me the samples I had asked for, worked up a price that beat the other two estimates I got. Set it all up and then they surprised me and called saying they could come two days earlier if it worked for me. The team of guys were amazing. Totally respectful, even made friends with my dogs. Cleaned up when done. This has been a truly amazing process. These people know how to do it and do it right!!! Thank you all!!
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November 2021 by Tanya K.
These people were recommended by our realtor, to install carpet that we had already purchased. The sales lady was pushy and acted like she was doing us a giant favor, even though we had someone lined up already. So we went with her . So not impressed with her installation crew. They arrived late, after changing the date and time on us . They started cutting carpet in our garage then moved to our living room , on our hardwood floors. They were to tear out the old carpet in the hallway and stair and patch a small section.they were working away , and then basically left me with their mess to clean up. They said not to sweep the carpet for 2 hours due to the seams . Okay. And that they left a extra carpet in the garage. Okay. Then they left. Never bothered to sweep my living room or garage, which was a big mess thanks to them . Also found a random piece of carpet upstairs and thrown in the corner of the living room. Like 2 x 6 pieces The patch they were suppose to Do looked horrible. I could have done better with super glue and a ball of yarn Do not use these people !!! I texted the sales lady and she said this never happens. They get compliments on what a good job they do. I'm asking for my money back tomorrow , our stairs had been tucked and stapled before, but these lazy jerks did a waterfall stairway. Incompetent.
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August 2021 by MD
They have comparable prices with their competitors. But, after I gave the installer the check, I was informed that I needed to go to Lowe’s and purchase an adhesive to finish the installation for where the carpet meets the hardwood floor. I thought that was why I paid for installation and with the other carpet installers, that was included in the price. Update: I was contacted by Bobby who gave me many excuses why they do not install thresholds. I was told they would return to install the threshold. I live 5 minutes from this store and have now waited 4 weeks for the installation. Tired of waiting, I purchased an adhesive and installed the threshold myself. That is when I discovered that the carpet had been cut crooked and too short on one side. So, I had to cut carpet pieces from the leftover carpet and piece it together for the threshold to work. Apparently, that is why the installer refused to install the threshold. I would not recommend this company.
