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December 2023 by Dewaynes Everyday Play
Went in to see about the 4 free iPhones n was told that's just to get u in the door but u must trade in 4 iPhones for that deal n everything was in Spanish when asked why I was told because 95% of his customers were Mexican. So basically English reading n understanding ppl they really don't care for.... That's my exit
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December 2023 by Temitope Adewale Adelowo
Friendly customer service and quick answers to all questions.
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December 2023 by Sean KHan
They have good family plans.
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June 2023 by iWriteEther iWriteEther
Walked in with my elderly mother to get a new SIM card for her phone. We wasn’t greeted as all the reps were busy helping other customers besides one. Another customer (Hispanic) walked in and the one rep who was available ran to greet her. Another rep pointed at us sitting down and he walked over. I asked him if thought we just walked in to have a seat because he blatantly ignored us yet was eager to help the lady who came in. This rep was nonchalant, told us we didn’t need a SIM card after we talked to rep on the phone who stated we did. The rep walked away and proceeded to help the lady who came in after us. Maybe if we were Hispanic we would’ve been treated better more so acknowledged. Will never return or recommend!
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June 2023 by Max Tran
I came in want to change my plan because I thought it’s too expensive. The hispanic guy work there try kept talk me out of it and then lied about the information he gives. Completely lost all my respect and trust for the team.
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June 2023 by B&J Family
This company is terrible even when calling into customer service I’m switching phone service they are terrible
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March 2023 by Billy I.
Big Mac was my assistant and made my day. I'm down for 4-6 weeks from surgery. He made sure I'll have service. That's why I'll never switch !
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January 2023 by Michael Broadstreet
Was a long time Spint Customer, Now T - Mobile. Been happy with transition. Great service- just need a Crawfordsville Indiana Location....
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January 2023 by Tracy Sidibe
Very professional and helpful I went there on an insurance claim and new phone both were good had an stylus 5 now I got an Note 10 +
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December 2022 by Nichole Luttrell
Friendly, patient staff who worked with me thru 2 phones and finally we got er done. Thnx
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September 2022 by Kevin Perry
Awesome staff.and the store manager is cool breeze!
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May 2022 by Dionna Footman
Ricky was able to help me get my watch working again after switching from Sprint to T-Mobile sim cards. Very efficient, knowledgeable and friendly. Thank you!!
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March 2022 by Christopher Carbone
Issue is not for this location but for TMobile as a whole. Transferred service recently and the sales department assured me 700 for my trades. They provided 82 dollars and never followed up with me. When contacting customer service I was advised sales could not bundle both a trade in and another promotion. I advised that was not my issue but theirs. Told me to go pound sand. Offered nothing and refused to send me back my phones. What a scam. Now my bill is 100 dollars more. Don’t trust this company.
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December 2021 by Havona Perry-Bonner
The customer service was the worst (Lafayette Rd) Going back to my original location where the customer service is A1~ Rockville Road
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November 2021 by J.P. Dabu
Incredibly helpful staff!
