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June 2024 by Jonathan Brandt
When you buy from here Ken Lenord is the best guy. When you don't buy from here he will beg you to tell him where and why you bought from somebody else. I did enjoy working with ken until it didn't work out and he became different. Sometimes it just doesn't work out.
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November 2023 by Darry Piper
Great selection, quality hot tubs, knowledgeable people and great prices!!! I've purchased 2 hot tubs in 30 years from these guys! Very Happy!!!! ?
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September 2023 by Dana Carney
If you’re looking for help with your hot tub, this is the place to go. Every time I walk in with questions they are very helpful and answer any questions I have. The products are excellent. They gave me recommendations on what I needed to treat my hot tub, on a weekly basis and now everything is within the normal range. When we’re ready for a new hot tub, we will definitely be purchasing from Sundance Spas. Excellent customer service as well as the products!
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March 2023 by Peter Webner
Just traded in my 8 year old Jacuzzi for a brand new Hotsprings Limelight series spa. The entire Carefree Spa team, Hotsprings, Jacuzzi, and Sundance teams are super knowledgeable about their entire offering of spa configurations, take the time to listen to your needs, and help you make a good decision based on what your expectations are and what your limitations might be, space, budget, etc. Their service team has been excellent over the past 8 years, and their install team is super professional and thorough. They are available all the time and are great with answering all your questions.We loved the Jacuzzi, we purchased an entry level spa 8 years ago, and decided it was time to upgrade and switch to a salt spa.
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March 2022 by et Only
Jeff fixed my Sundance Hot tub which was under warranty. He was patient and a good teacher. Thank you for sending him Care Free Spa!
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March 2022 by Shawn McKee
Highly appreciative of this place. I have an older Spa, and the staff took the time to help me with my questions about repairing it. Kencalled me up afterwards and made sure I had everything figured out along with the parts necessary to get my spa back operating. Even had his technicians call me for some added help. Highly recommend giving them a call for your spa needs. Thanks again Ken!
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March 2022 by JMFM
This is the 2nd Sundance Spa that I have purchased from Carefree Spas. The 1st one lasted over 15 years! This time, I dealt directly with the owner, Ken Leonard. I have more respect for this small business owner than I have ever had with anyone else. In these difficult, unpredictable times, it is nice to do business with someone you can count on. I can't imagine how hard it has been to run a small business during this pandemic. Regardless, the entire staff at Carefree Spas was awesome. The delivery / installation crew took the time to go through everything with me and explain how things work and how to care for my new spa. If you are looking for a quality hot tub with excellent service, I highly recommend purchasing a Sundance Spa at Carefree Spas!!
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March 2022 by Kim T
Very helpful staff, always give me good information. Good stock of supplies and parts on hand.
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March 2022 by Eric Lynch
Very pricey not so friendly
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March 2021 by Joshua Evans
I had these guys come take a look at my hot tub for a problem I suspected. They came on the day of the appointment. It took me 8 days of calling them, often multiple times a day, to get a review of what they found during the inspection. They claimed they left a pink slip......I’ve never seen it and weather was not a factor on the day in question. They told me they were waiting on me to see how I wanted them to proceed. I won’t be working with them anytime soon. If they really cared about my business I feel like they would have called back sooner than this.
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March 2021 by Joel Hakes
Ken, Clint and TJ were awesome! I would have to say that they are one of the best run, caring companies I have ever dealt with. I do not write reviews often. Actually, I have written only a few. They need to be praised. My overall experience from buying, financing, customer service and installation was next to none. I wish everyone who had a company modeled Sundance! One of the best quality hot tubs around and a wonderful staff and company. Thank you so very much!Joel Hakes
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March 2020 by Andrew Dove (Rock It Scientist)
Staff has always been more than helpful with repair advice and parts. Always a pleasure to work with them.
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March 2019 by Marlee Breunig
Awesome spa. I love mine.
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March 2019 by Brian Kwitny
wasnt Very fond of her spas and like Royal Spa better
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March 2019 by Theo Moore
Best place in Indiana to buy a hot tub
