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December 2024 by Nicole Butler
Update 12/20/24 (upgraded to 4 stars):
SchoolBelles has done a 360. There’s a new manager who is extremely kind, empathetic and on top of things. Someone actually answered the phone when I called which was a huge shock as previously it would go to the automated message every time. The new manager effortlessly corrected the situation below. I now have confidence in this store.
Below written 11/9/24 (2 star review):
I have driven down to SchoolBelles 3 times. 2 times they were closed although hours posted stated they should be open. As I write this I am sitting outside the store hoping someone will open the door because it’s a 30 minute drive each way. They should’ve been open 1 hour and 30 minutes ago. That is not just running a little bit behind that is blatant disrespect of their customers. I have also watched at least a dozen people walk up to the locked door only to walk away disappointed and annoyed. This is also the last day the store is open for their 30% off sale since they’re closed on Sundays and I don’t want to pay $10 to have the item shipped. If there was another store to get the uniforms I would’ve ditched SchoolBelles two trips ago!!!
Response to owner: If you were unable to open you should have the courtesy to update your phone message. I called to double check before I drove out of my way. Extending the sale doesn’t really help when I’ve already wasted over 2 hours of my Saturday and as a working mom weeks are busy, store hours aren’t the best, and a 30 minute drive out of my way is hard to carve time out for. If the store manager was unable to open why didn’t the owner show up?? I’ve worked retail. You don’t just not open!!
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November 2024 by T B
Closed during posted hours. 5 out 10 trips to this store. Used be that managers ran the shift when their ppl no showed. Horrible. Please someone teach basic management
and or Need to build a competitive retail site.
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November 2024 by Joyce W
I took my granddaughter shopping for uniform clothing today at Indianapolis Schoolbelles. The manager Crystal was extremely helpful, knowledgeable, and cheery. She enabled us to find what we were looking for quickly.
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August 2024 by sarah johnson
Items are overpriced - $85 for two pairs of pants!! Sizes do not correspond to sizes in other clothing stores. Clothing items fit poorly. The space itself is cluttered and outdated. Fitting rooms lack privacy. I hate that the school requires uniforms from this specific store, and double-hate that I can't order online to avoid the store itself because the sizing and got are so off.
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August 2024 by Lana M
My kids school changed their contract for uniforms to this company for school year 2023-2024 when I arrived they had none of the uniforms to purchase. I thought ok is their 1st year with the contract they need to work sine kinks out. NO not the case this company is just unprepared and unprofessional. I went in this school year for school uniforms for my children and again they had nothing in stock. I asked when they would get stock and they said we don't know. But they had plenty for the other schools that they are contracted with same as last year. I asked what is the problem with my kids school and why don't you all ever have anything in stock for their school. Well the warehouse doesn't tell us when we'll get it in stock is what I was told.
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August 2024 by Allison Bivens
Extremely overpriced, out of stock for everything. You would think a company with a monopoly would at least coordinate with the schools in their rackets to meet production for the known number of students who are *required* to wear these clothes. “One to four weeks production time plus embroidery”. School starts next week. Weak. And the price for the privilege of uniforms halfway into the first semester is outrageous. Schoolbelles: DO NOT contact me.
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August 2024 by Candace Smith
Crystal was a great help as always. This is our second time coming here while she was working and she helped us just as much as last time. She is a great help and is always so kind!!!
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August 2024 by Jerard Walker
Crystal Stevens was great and amazing help with me and my two kids back to school thanks appreciate. nice, helpful, and kind and great helpful ever thing amazing a customer Mr Walker
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June 2024 by Matt McNeely
If you're looking for a clothing store for your school uniform choices that exceeds expectations, Schoolbelles is the destination of choice. The moment you step through the doors, you're greeted by an atmosphere of impeccable organization that speaks volumes of the dedication behind the scenes. At the heart of this well-oiled machine is Crystal, the manager whose customer service is nothing short of legendary. Her extensive knowledge of the products ensures that every customer leaves not just satisfied, but educated. Crystal's commitment to excellence is evident in every neatly folded garment and in the smiles of her returning customers. It's clear that Schoolbelles isn't just a store; it's a testament to what happens when passion meets precision. Whether you're a first-time visitor or a regular, you'll leave feeling like part of the Schoolbelles family, thanks to Crystal's unparalleled customer orientation. It's not just shopping; it's an experience that sets a new benchmark for retail excellence.
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April 2024 by Evon johnson
Excellent customer service Crystal was a very very good person to work with and she help me and my daughter. Thank you.
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December 2023 by Maria Morraz
There I buy my family's uniforms, good prices and excellent quality.
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November 2023 by OMOLADE Anifowose
Excellent customer service
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October 2023 by wise people
Customer service and quality of clothes are exceptional. The ordering process is reprehensible. It is unexceptable that and order should take over a month and a half to be filled. If and item is sold in the store it should be replenished the shelf should never go not stock especially if staff knows the ordering process has not improved. I ordered a sweater for my daughter I was sent an email for weeks stating the day it was to be delivered the day before it was to be delivered I get a email stating it is in production with no date. I could have had another baby and knitted 5 sweaters at a cheaper price before this one would ever arrive. I am not the first to first to experience this so please fix this.
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July 2023 by K Bess
Capitalism at its finest. 2- children costs close to $600.00 and that's not including socks. But you are stuck, so you pay.
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July 2023 by Patrick molina
I went there and the customer service was great they lead me straight to the uniform I was looking for
