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October 2023 by Pat Long-Wu
Nice neat store.Very helpful and friendly staff!
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January 2023 by Anthony S.
The blonde older lady that works here is extremely rude and condescending to her customers. She talks to everyone like they're stupid , terrible customer service.
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December 2022 by Jane Doe
Visited 12/13/2022. Windows covered with brown paper and a note stating that this location had permanently closed!
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December 2021 by Julie Blakeslee
I've been in here several times and it is always clean, well-stocked, and the employees are helpful and friendly. Great place!
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October 2021 by Lara Selke
The girl who helped me last night and helped me pick out the perfect color! Both girls that were working were very helpful and always are everytime I come in
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July 2021 by Chrystal Corliss
Decent product availability.
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January 2021 by Janice Orrell
Yesterday I placed an online order to be picked up at the store. The online system checks for item availability and suggests shipment or other store. My items were said to be there. This morning I received notice that my order had been canceled and they would keep my money for 5 days. Knowing that i still drove to the store to purchase like items. I had used 2 coupons. They were not only going to hold my money, but my coupons as well. They insructed me to phone customer service where i was greated by Demarcus. Very friendly but his hands were tied and there was nothing he could do. He sent me to a supervisor where i first held for over 17 minutes. I phoned at 158 PM and my call lasted 53 minutes. Most of that time was on hold. Bianca the supervisor informed me after several long holds with Demarcus returning to inform me she was extremely busy, that the only thing she could to was refer me for a call back and it would not be for more than 2 or 3 days. It is an absolute poverty on behalf of your customer service staff, that providing customer service is not a priority.
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January 2021 by Terri Hanson
Was looking for a Christmas gift for a college student, thoughts went to her doing her nails and getting decals. Went online and found they had what I wanted. Went to store and staff showed me a couple of things I had not thought about. I did get my gift there!!
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January 2021 by Chantel Finkton
Terrible customer service. Arrived at the store about 5 minutes before they opened, the worker saw me, read the sign and go wait in my car. She then decides to wait until 10:08 to unlock the doors as she is on her phone.
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September 2020 by Kitty Kent
I *ALWAYS* go to Sally's for my hair needs. Especially when I dye it different colours! Helpful staff ((thank you Tracy)), and a wide variety of options for all hair types. Got my friend and I a bunch of stuff for under $50. Looking forward to our new brightly coloured hair!
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May 2020 by Timothy Szoltysik
Sign on the door said max of 8 people. There was 2 what appeared to be employees in there, no one else. As I walked up to the door the woman behind the register walked up and locked the door in my face. Made complete eye contact and everything. Went to the car to call and see what was going on. I heard the phone just ringing through the glass and she ignored it. Rude and unprofessional.
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April 2020 by Turf
We ordered online like requested but not all products delivered. We have emailed, attempted to call customer service, called direct stores but nobody answering or responding. I understand a difficult time but products should either be delivered or refunded.
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April 2020 by Emily Reidy
I'm sure Sally Beauty curbside pickup would have been a great experience if an employee had bothered to show up. Customer service wasn't responsive either. Great business you've got here.
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March 2020 by H. Wattage
I needed to lift my hair color by one or two levels and Dawn was absolutely amazing on her suggestions. I could tell she wasn't just trying to sell me a product because it was a higher price but because she knew what she was talking about. And she was very honest with me and toners, she said she couldn't suggest one because she didn't even know what my hair color would turn out to be after I stripped the color out. Which I completely appreciate the honesty. Will be returning <3 thank you!!
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October 2019 by Mary Sc0tt
Love this place been going for years we buy all kinds of stuff from here hair makeup nail polish hair dryers curling Irons straighteners neave no what colors of hair I'm going to come up with.
