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December 2023 by liz nelson
At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve experience. I would work with them again.
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December 2023 by Mike (wilymike)
Good experience. Adam worked hard to get me financed which isn't easy for a business owner
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November 2023 by Hope Anderson
We had a great experience working with Ryan and Ruoff mortgage. There were no surprises and communication was excellent. We were always able to know where we were in the loan process. From the pleasant office staff to Stacey in underwriting all were friendly and easy to work with. Highly recommend Ruoff Mortgage.
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November 2023 by Mike Carlock
Brit was very communicative and efficient at getting us through the loan process. As first time homebuyers, we had no idea what we needed to do on any level and Brit helped us complete the process step-by-step while also helping us choose the loan options that worked best for us.All in all it was a surprisingly painless experience, considering that, going into this endeavor, everybody we talked to who had purchased a home had told us that this part would be awful. And we owe that all to Brit and Ruoff.
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November 2023 by John Osborne
Great place to get a home mortgage and score the home of your dreams.
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November 2023 by littleshabaz
As someone that is new to this process I couldn’t ask for a better team to walk me through everything and be patient with me and answering all my questions. I’m recommending ruoff to everyone.
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October 2023 by Tony C.
You always hear the bad stuff about businesses, well here is some good stuff. The Ruoff Mortgage team is the absolute best at what they do!!! I'm so thankful that my realtor recommended them to handle my mortgage needs for purchasing our new home, Chris Cannon, Anna and Angie are at the top of their game. Chris made everything make sense and worked to get us the best rate possible, he is a freaking miracle worker. He handled all my wife's questions with grace, Charm and patience. Backed up with the likes of Anna, who made sure we were kept in the know at all levels of this financial journey and Angie, my hero!! When it came to finding just the right insurance at the best price and no one even came close!!!If you want to right people to handle your loan This is definitely the place and if you don't use Ruoff, all I can say is you'll be missing out on a great experience.
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October 2023 by Autumn Borders
Geno was absolutely awesome! He was super helpful, informed, and kept us up to date on everything. It felt like he cared about us and our home buying experience!
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October 2023 by Shannon Whittington
Ryan Frantz and his team at Ruoff were great. Questions were patiently and thoroughly answered, hurdles were jumped and problems were solved. I would use them again.
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October 2023 by Kimberly York
Love, love this place...so very transparent and helpful. Made the buying process so smooth! I highly recommend!
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October 2023 by Stephanie Shank
My experience with Ruoff and Ryan Frantz was wonderful all the way through! The paperwork butler was super easy to use and I was infirmed every step of the way.
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October 2023 by Thomas E
Amazing service and communication! I was given honest answers and trusted this team to literally close the deal. I would go with Ruoff again!
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October 2023 by Jenny Mcquiston
I highly recommend this company! Ryan is a brilliant and trustworthy guy. I will definitely be recommending to everyone!
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September 2023 by Shelby Christina
My dream home would not be possible with out the help of Eric and his team with the Ruoff Mortgage Company. Really helped my family enjoy the home of our dreams and amazing loan rates.!Definitely will be back for my next home purchase.!
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September 2023 by Steve Zwolinski
Excellent communication and responsiveness through out the process. Some hiccups on the week of closing, but ended up getting the deal done. Ryan in particular was great to work with.
