-
January 2024 by Cristina W.
Great experience! Came here with my sis to get my 2 nieces' (ages 5 and 7) ears pierced. She chose this spot specifically because they're licensed nurses and know the right way to pierce to minimize any risk of error or infection. Everything was very sterile and sanitized. They also have the option of choosing the needle or the piercing gun.STAFF: One of my nieces was extremely nervous and they were great with her - made sure she felt heard, validated, but also reassured & safe. They communicated each step and didn't get frustrated when she needed a little extra time. They also were very meticulous in making sure the marker dots were right on point for each ear!SHOP: The shop itself is super cute and inviting, with bright modern colors, mirrors, and beautiful clear display cases of allergen free earrings for different ages and styles. It's all very organized with prices clearly displaced, and all earrings for sale are encased and kept sanitary from browsing hands. PRICING: Yes, it's certainly more expensive than a Claire's, but you're also looking at good hypoallergenic materials that won't irritate, an environment you know is sterile, and well-trained staff. If you already have your ears pierced and don't have sensitive skin, may not be necessary for you to just buy earrings here. But definitely would recommend for new piercings or allergic/sensitive ears.You do have to buy the spray to disinfect/care for your piercing in the weeks following it (like you would anywhere) and my sis did say it was a bit pricier than she expected. You might be able to find elsewhere cheaper if you wanted to? But would definitely get it in general.FOLLOW-UP SERVICE: Ideally, you'd never have to return! But my nieces were playing a few days after the piercing and one of their earrings got stuck in the other ones' hair, and it got yanked out. My sister was having trouble getting it back in so she waited and went back to Rowan 2 days later (when we got back in town) and they re-pierced it. She did have to go back in twice bc the first time they were too busy, but the next day they were able to fit her in and re-pierced it free of charge. Thank you!
-
November 2023 by Teri W.
Already planning to go back!!!! Got 5 piercings. 4 with device and 1 with needle. Everyone is nice and made me feel comfortable. Wish the single earrings weren't so expensive though.
-
October 2023 by Lindsey G
Experience with our piercer (Andi, I believe was her name) was fantastic. She was very knowledgeable and patient. Took one star off because other worker was abrasive and pushy. We didn’t feel she valued us much as customers. Took another star off because we felt the tipping process was deceitful. When they ring you up at the end, the suggested tip amounts (10%, 18%, etc) are based off your TOTAL bill. This includes the earrings, the ear cleaning product, and anything else you buy. Not just off the piercing service. We tipped 20% of what I was assuming was the ear piercing process. The price of each tip is small so we didn’t realize we’d tipped off the total until after we had a moment to look at our receipt. The abrasive worker checking us out didn’t bring this to our attention. It was a big deal because we bought extra items so essentially tipped them for buying extra things. We ended up tipping them more than the price of the ear piercing due to this. We felt cheated. Ultimately our fault for not paying attention. But it felt deceitful. Likely will not return to this place for future services.
-
October 2023 by Abby Kolls
The nurse who assisted us was great, super friendly and informative.I will say, we had to wait very long. We arrived at 3:35pm for a 3:45pm appointment and were not called back until 4:10pm. I realize appointments can run behind but not everyone has time to wait around almost 30 min past their scheduled appointment time.
-
October 2023 by Sandra Williams
They were very efficient and the service was quick. I definitely will be back to get my other childs ears pierced
-
October 2023 by Shanon Staggs
My daughter had a great experience getting her ears pierced for her 12th birthday. Thanks so much.
-
October 2023 by Mariah Smith
A very clean and friendly environment! Way better experience than the tattoo and piercing shops I’ve been too. Highly recommend!
-
September 2023 by Melinda Scott
Great experience, both me and my daughter got piercings! Staff was great!
-
September 2023 by Julia Bluhm
Friendly and helpful. Patient when I felt woozy after piercing.
-
September 2023 by Emma Totty
10/10 experience!I scheduled an appointment online a couple days in advance and they were super kind about answering any questions I had before my appointment over text. They have WAY cuter earring options than tattoo parlors, and the store is so fun and vibrant. It’s a little pricier than a tattoo parlor, but I think the experience, the nurses, the level of cleanliness, and the earring options make the price difference well worth the money.My nurse, Berenice, was so kind and so accommodating throughout my entire appointment. I used to have a terrible needle-phobia, so it was so comforting to have her walk me through step-by-step and make sure I was comfortable the entire time. She was very specific with the placement and was so quick and efficient with the piercings! I had my doubles and 2 helix piercings done in one session and the experience was so comfortable and celebratory. I will definitely be visiting her again for more piercings in the future!**The black marks in the photos are just pen marks for placement :)
-
September 2023 by Rachel Salapka
My daughter and I had our second earrings put in here and I had my conch. It was a really great experience and super easy. The ladies were very nice and skilled in their trade.
-
September 2023 by Stephanie Smoot
I was excited to have a nice experience with my daughter going to get her ears re pierced. However, we had an unfortunate experience at Rowan piercing. I called the day before to find out basic details of hours/pricing/availability etc.. The lady on the phone was rude. However, I did confirm they took walk-ins and was told that, it’s first come first serve and if I showed up right when they opened, I could be seen. I planned my entire day around making sure I was there right before noon when they opened. We were the first people there and they told me they would not take a walk in and I would need to schedule an appointment online. When I mentioned my previous discussion the day before confirming walk-in availability, I was rudely told to come back at 1:30 pm as they were understaffed. Yet no one was in there but us. So we left and came back at 1:30 for our appointment. When we did show, I was told we would have to wait as there were multiple people in front of us. Then the lady at the front counter told me that “they have a fluid process and have to take walk-ins too and I would need to wait”. Then I told her what had happened earlier and why we were forced to schedule an appointment because the lady said they couldn’t take walk-ins. The lady at the counter looked stunned and didn’t know how to respond. So we waited despite scheduling an appointment to secure that time frame. I then specifically told the piercer that my daughter was getting a needle piercing in both ear lobes. She thought it was a device piercing and then marked my daughters ears to pierce them above the lobe. I was then shocked that they were charging $59 PER JEWELRY PIECE when I had specifically asked the day before what the cost was for a set of jewelry for needle piercing and told $59 for a set. Also, they were less than helpful and seemed irritated when I asked general questions. A bad experience and over $200 later, I walked out of there vowing never to come back. Plus they don’t take cash. The atmosphere in there is negative, arrogant and stuffy. What was supposed to be a memorable experience, was overshadowed by the staff’s unprofessional attitudes.
-
September 2023 by Cindi Sanders
The staff was very friendly, my daughter was completely relaxed getting her ears pierced!! Perfect day!!!
-
September 2023 by Rachel McKinney
Maria took great care of my daughter with her first piercing! The salon was clean and all of the staff were friendly. 11/10 recommend!
-
September 2023 by Emily Davitto
Loved it here! What a great experience. Will def come back
