-
October 2024 by Ashea lucas
Love the variety of clothing and shoes they have
-
October 2024 by leon brewer
One of our customers so I'm in alot of these stores .. U can buy $100 shoes for $20 .... Plenty of the best name brands for clearance prices .. kinda like the dollar tree for clothes and shoes. They really have a little bit of everything, from housewares, to clothes and shoes, to auto detailing accessories...
-
October 2024 by Dawn Eads
I Needed a new purse they had over 100 so many I couldn't pick just 1
-
October 2024 by Sonia Lopez
White woman who runs the fitting room with glasses (that has rose red cheeks) was extremely racist. Kept talking to her self about Hispanics, how they need to “Go back to where they came from” and “learn English cuz we’re in America”. I’m sure I wasn’t the only one who heard it because she was walking around saying it openly. I don’t know what her problem was but it was completely disrespectful. As a Hispanic woman I will not be visiting this stores again. I also will pass the word around not to visit.
-
September 2024 by ALTA MICKEY
Good quality of clothing at affordable prices.
-
August 2024 by HEYDIS YUDYH CARRERO RODRIGUEZ
It's all good just messy
-
August 2024 by Cisely Gallardo
They are not friendly. They think everyone comes in and steals...too much mess...and there are things that shouldn't have such a high price...
-
July 2024 by Crysla Echols
Messy good deals but messy
-
July 2024 by Justin Gibson
I was less offended when a customer service representative from the Avon store named Julio was caught on camera stealing my cell phone off of the register and they had to call the police.
I would like to start this by saying that I evaluate multi family, housing properties and financial institutions on their professionalism, customer service, efficiency of staff members, ability to follow protocol and salesmanship. At this Ross location, I witnessed the most unbelievable display of unprofessionalism by not just a store employee, but what I believe was the manager of the store that I have ever seen in all my years of evaluating people on the above mentioned characteristics. The store manager, on what should’ve been a simple diffusing of a situation. Had they had any managerial skills set at all should have been very simple. Instead the store manager turned it into a total circus and was taunting the patron of the store. Now, if my opinion counts for anything, I think that it would be best that this so-called manager be removed from her position stripped of that title entirely and be given actual instructions on what it means to be a manager and how to lead people. Because if her leadership skills have any indication of what this store has to offer I have no doubt eventually it will fail fail fail. I already would assume that the store is not one of the higher grossing establishments in the Ross chain. Based on what I saw at the store, I will never shop there again. I will direct anybody that I can to never shop there again. Would like to stick a sign on the door explaining why nobody should go to this location. There are many many locations in Indianapolis that area where the patrons of the store are regarded as highly as they should be. After all they are the reason that the people who work there currently have a job at all. To have a manager for a retail establishment choosing tontaunt a patron is unconscionable. Just flat out ridiculous. I would also like to mention the entire staff was dressed very slovenly, they were using inappropriate language, they made the choice to make negative comments about people there right in front of them. I’ve never seen anything like. Like I said I evaluate peoples customer service skills for a living. So I feel that I’m qualified to say that this stores customer service is so far below par I wanted to get the no stars at all. Whoever may read these messages, Should they take into consideration what I’m saying and go watch the staff members at this location. Go unannounced, don’t tell them who you are. Just going and shop during a couple different shifts. See how they’re dressed, how they act. See the behavior of the staff. I am certain you will come to the same conclusion that I have. Please give them some proper training or fire them and get them out of their entirely. I don’t care I won’t be going there again .
-
May 2024 by Kenia Perez
You find everything super comfortable
-
April 2024 by Eric Levitt
Rude management. My wife bought something yesterday and they forgot to take the security tag off. She comes in today with receipt in hand and they make her go to the back of the line and wait for everyone instead of just taking it off and sending her on her way. Poor customer service.
-
April 2024 by Tom Nation
Clothes were all jumbled together. Small and large were in with mediums and extra large. It was horrible trying to look for my size.
-
April 2024 by Brittney Smallwood
Love ross!
-
April 2024 by nancy de urquilla
You can't find what you're looking for, especially for children.
-
April 2024 by Brutally Lauren
Very much like Marshall's or TJ Max however the store is always a mess, products & clothes laying all over the floor and employees that barely assist when needed
