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August 2022 by Google user
Well her u can find something quick and cheap! All sizes.. shoes need to go to 12 but over all girls and ladies love coming to grab a quick outfit!
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April 2022 by Sonia Andrews
You get your money's worth in this store like it very much
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September 2021 by Tanya Terrell
Well her u can find something quick and cheap! All sizes.. shoes need to go to 12 but over all girls and ladies love coming to grab a quick outfit!
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September 2021 by Tina Edmonds
This rainbow ? is very nice. Lots of kids clothes
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September 2021 by Patricia Armijo
The most horrible customer service !!! I ask some lady if she works there just and she said if I’m here it’s because I work here (I ask her to make sure she wasn’t a customer )Also she said we about to close it was 5:40 and they close at 7 so disrespectful!!!!!
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August 2021 by Caranita Washington
Always down, not one in Nebraska for the Ladies. Try to hit one up every where we go. Big Gurls for life!!!
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February 2021 by Zumiko Castillo
Very rude. Very disrespectful employees there.
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November 2020 by Jodeci Taylor
They have the latest fashions. I love sales so that's always a plus for me.
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September 2020 by Earline Vaughn
Good service
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March 2020 by Ericka B.
The cashier was very rude!!!! Worst experience ever
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July 2019 by Ericka B Olujie
The cashier was very rude!!!! Worst experience ever
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June 2019 by Sam I Am
👎👎
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March 2019 by Indigenous Queen73
To who it may concern,
Do to my experience @ rainbow located at 3919 Lafeyatte Rd. Indianapolis, In 46254.
Approximately 6:00pm Feburary 7,2019, Rainbow have lost my and my families business. Who has been a lifetime customer....
I'm truly disappointed in your employees customer service. I do not appreciate how I was being talk to and treated by the team lead that was managing the store. There was a reck of items that was on display advertised (if purchase 2 or more, price is $6 each). I asked a sales associate if the price was accurate. She ensured me that it was. But after reaching the check out the team lead told me my item from that rack was in fact $7. I asked if she could honor my two items at $6 each versus the $7. Seeing that's what the sign advertised for selected items. She advised me she couldn't and said if she remove the sign that apparently advertise the wrong price she'd still have to charge me the $7 per item. May I add there was no indication of what was selected for $6 versus the $7 items. I had the team lead to call the store manager. She said they could not honor the $6 and went to make fun that it was only $1 more...
It was insulting and it belittle my intellections, they clearly did not honor what the sign said. I myself have worked in retail for many years and what I've learned when dealing with customers is sometimes it can be a miss understanding on advertised prices. But what you don't do is try to make a customer feel as if they don't understand the very words that their reading for sake of trying to be right.
When I shop not only am I shopping for the product I'm also shopping for the enjoyment.
My case and point is that this isn't about the $2 dollars difference, it's about the lack-of respect Rainbow employees showed me as a customer. I would seriously encourage your team lead as well as your general manager to be retrained due to the lack of their customer service. Because they think it's okay to be disrespectful and create a scene because they are the employee. They want your money but refuse to respect the customer.
Ps: While the manager was no better she disregarded and downplay the whole situation while accompanying the teamlead from over the phone. She told the teamlead to over look my concern and moved on to the next customer! I was appalled and not value as a buying customer! If I could give this store a 0 rating it would have been the first thing I done!!
WORST SHOPPING EXPERIENCE EVER!!!
Lolita R.
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March 2019 by Afrikan Flower
To who it may concern,
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December 2018 by Ebony R.
No one speaks, everyone has an attitude. What's the point of being there if you have an attitude? When people walk into your establishment you need to speak to them, acknowledge they're coming into your store to sow and some money for your place of business. Where exactly is the customer service???? Not here apparently
