-
April 2022 by JoshuaHall32
Easy check in but they change the name to Quest Diagnosis
-
December 2021 by Kim Gattle
Joni made this two-visit lab work five star from start to finish. She explained all processes well and was skilled with blood withdraw. Thank you!
-
October 2021 by Alex Moore
You know, I didn’t understand how a blood draw lab could really get a bad (or good) review until I went to this location. Staff doesn’t seem to know how to use their computer system, paperwork was a struggle to get right, who knows if my labs were actually sent correctly. Overall not impressed.
-
March 2021 by Hannah Frownfelter
They have been very accommodating and patient with my fear of getting bloodwork done. It is much appreciated, and it makes the process so much easier for me. Usually other places seem to get frustrated when I need a little more time, so I am glad that I found a place that has nurses who actually care about the people who come in.
-
February 2021 by Alexander Moore
You know, I didn’t understand how a blood draw lab could really get a bad (or good) review until I went to this location. Staff doesn’t seem to know how to use their computer system, paperwork was a struggle to get right, who knows if my labs were actually sent correctly. Overall not impressed.
-
November 2020 by Laura Madden
Please do not go to this location. Apparently, Quest Diagnostics has bought out Mid America Labs. The transition is NOT going well. Nov.2020 I went at 11:00am- there were 9 people waiting. So I came back same day at 2:30. One patient went in a few minutes after I walked in- it was only the 2 of us waiting. I waited for 45 minutes, that patient came out and the ONE and ONLY worker then took me back. The worker said she called to get help and they wouldn’t send anyone. What if there was a medical emergency??Terrible experience!
-
November 2020 by Nat Olis
They lost my blood sample! Waited 3 weeks and no results! Definitely not recommend! They are slow and sloppy. Go somewhere else!
-
September 2020 by Nahid
Absolute horrible service. Do yourself a favor and do not get an appointment here. It won’t matter they will take all walk ins before taking your appointment. The staff do not care I had to wait 50 minutes into my appt to hear back from the Lady at intake to finally say that my doctor did not fax the labs to them. I asked her when I walked in if this was possible. She shrugged me away saying she was busy. I understand you are busy but it does not take that long to check for some simple labs. I waited at your location for an hour when I did not need to.
-
July 2020 by Jeff Harper
Horribly slow drew blood 2 weeks ago still haven't seen results. Sent email message after a week asking for results there message was will take 5-7 days to send you results but don't check back for 30 days.My Dr office lab normally takes 3 business days at most.Only staffed by 1 person to register and draw blood. One person in front of me took more than 30 minutes. A lot of time spent waiting to reboot computer. Could live with 30/45 minutes if they would actually report results. or had customer service followup.
-
June 2020 by G k
I tried to make an appointment since my Dr’s office is not doing any labs at the moment. First, I tried to call and It directed to me a website and I tried to make appointment for this location and it would not let me and website mentioned is accepting only walk ins. I walked in and the lady at the front desk said she cannot see me and that I need to have an appointment. Instead of helping me make an appointment she gave my dr referral to go somewhere. Very poor and rude customer service
-
November 2019 by anne green
They’re usually very quick and the staff is very polite and professional
-
November 2019 by Jessica Chval
Super friendly gal who has successfully drawnmy blood twice even though my veins make me a difficult patient!
-
July 2019 by Troy Howell
Friendly staff and prompt service!
-
June 2019 by Kathleen Kieffer
I got stuck Monday at the Naab Road location. The technician was obviously in a bad mood. No small talk, not even a Hello or a smile. Bad sign. She stuck me hard. When I got home the cotton ball was soaked and overflowing with blood. I will not be returning to this location. My arm still hurts.
-
April 2019 by Joe Indy
Inconsistent service and may not have staff available during stated business hours (as was the case this morning).
