Quality Inn & Suites offers basic accommodations suitable for travelers needing a place to rest. Some guests noted the rooms were not as clean as expected, with issues like small towels and a lack of cleanliness in the common areas, including leftover food stains and dirty carpets. The breakfast service was criticized for being poorly stocked, and guests reported that items were not replenished promptly, even when requested. Some experienced problems with room amenities, such as disconnected phones and non-functional WiFi, and the absence of microwaves in rooms was a common complaint. On the positive side, some guests appreciated the comfortable beds and the helpfulness of the staff. The General Manager was recognized for his dedication, stepping in to assist during busy times. However, there were also safety concerns regarding the parking lot and some guests felt uncomfortable during their stay. For those looking for a budget-friendly option without major expectations, Quality Inn & Suites may suffice, but many suggest there are significant opportunities for improvement across various aspects of the experience.
Rooms: Towel were so small and did not dry you off, pillows were very smallFood & drinks: Breakfast was not restocked and out of pretty much everything. When asked to refill nothing every got refilled and this was 30 minutes before itvended
April 2024
I was very satisfied with the service. The room was very clean too.
March 2024
Card declined first time was treated like I couldn't pat called ba k and of course was approvalSafety: Allowed lowering in parking lot felt unsafe
